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Senior Director, Clinical Consulting West Territory

Primary Location: Woodland Hills, California
Additional Locations: CA-Culver City, CA-Fresno, CA-Sacramento, CA-San Diego, CA-Woodland Hills, WA-Kent, WA-Seattle
Plan Sponsor Insights (PSI) is searching for a self-motivated, passionate, consultative, experienced clinical leader to lead a geo-aligned team of consultants who provide insights and solutions to group commercial customers. This position provides oversight and strategic direction to a talented team of clinical consultants and works directly with account teams and plan sponsors. The Senior Director works with territory leadership - across segments - to ensure strategic alignment and partners with business owners to achieve business objectives and improve organizational effectiveness.

This role requires a strong leader able to manage competing priorities in a fast-paced environment with prior experience managing a multi-disciplinary team, a thorough understanding of the healthcare industry including benefit strategies and emerging trends, and strong communication skills with the ability to build positive, collaborative relationships with internal and external constituents (including but not limited to brokers, consultants, existing customers, prospects, and industry groups).

The ideal candidate will be responsible for building a high-performing team and monitoring their on-going success. The team, including the Sr. Director, is responsible for creating content for use in external discussions and clearly articulating results and solutions to a wide range, and levels, of audiences. This role requires a thorough understanding of healthcare analytics including trend, population health and clinical programs.


Fundamental Components:
Manage and coach team of clinical consultants to provide consistent, quality consultative support to the account teams and customers
Provide consultative clinical support to customers, consultants and prospects based on analysis and identification of key drivers of results
Recommend clinical programs and services that align with the customer's strategy and help drive short and long term results

Development and presentation of clinical content and recommendations to share externally in customer facing meetings

Act as a trusted clinical resource providing clinical program guidance based on strong knowledge of Aetna’s programs and services

Collaborate across the enterprise and with clinical operations

Provide input to the design of clinical solutions

Stay current on, and share knowledge of, population health trends

Background Experience:

Registered Nurse (RN) License ; Required

10 +years clinical experience (may be a combination of different sites of care practice including: hospital, clinic, and/or community health); Required

10+ years of experience in, and knowledge of, the healthcare industry and market; Required

3+ years of Healthcare Consultation Experience working with External Constituents; Required

Deep knowledge of medical management products, programs and services; Required

Demonstrated leadership (3+ years) ability including continued process improvement and development of a high performance culture

Excellent problem solving skills and attention to detail

Excellent consultative, communication and presentation skills (ability to take complex content and facilitate understanding for the audience).

Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization Experience with enterprise-wide and/or cross-functional initiatives

Demonstrated experience implementing change

Strong computer skills using Excel, Word and PowerPoint Master's Degree; Preferred

Additional Job Information:

The Plan Sponsor Insights (PSI) team provides customer consultative insights for Aetna’s commercial business segments. Working on the PSI team provides the opportunity for exposure to senior leadership within and external to Aetna. The work environment supports and thrives on out-of-the box thinking and creative talent.Our team is highly valued by our internal partners as well as the customers we serve.

If candidate is not currently WELCOA certified they will need to complete this certification once in the role.
This role requires travel that can peak at certain times throughout the year.

Telework Specifications:

Eligible for telework opportunity if within an hour from an Aetna office in CA, or WA with the expectation to come into the Aetna office as needed.

Required Skills:
Benefits Management - Understanding Clinical Impacts, General Business - Communicating for Impact, General Business - Consulting for Solutions, General Business - Demonstrating Business and Industry Acumen, General Business - Turning Data into Information

Desired Skills:
Leadership - Anticipating and Innovating, Leadership - Collaborating for Results, Leadership - Driving Change

Functional Skills:
Clinical / Medical - Consultative informatics, Clinical / Medical - Disease management, Clinical / Medical - Sales, Leadership - Act as company spokesperson to external constituents, Medical Management - Medical Management - Case Management

Technology Experience:
Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft Word, Desktop Tool - TE Microsoft Excel

Nursing - Registered Nurse (RN)

Potential Telework Position:

Percent of Travel Required:
25 - 50%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)


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