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Specialty Account Manager-Southeast

Primary Location: Tampa, FL
Additional Locations: FL-Tampa, GA-Atlanta, NC-Charlotte, TN-Memphis, VA-Bristol
The Specialty Account Manager is responsible for maintaining an existing book of dental and vision business in Middle Markets Key Accounts. They will need to develop strong internal and external relationships to achieve success.

Fundamental Components:
Is the Subject Matter Expert on dental and vision for clients, consultants/ brokers and account teams.
Develops a mutually rewarding working relationship with clients, account teams, underwriting and consultants/ brokers to ensure client retention.
Partners with underwriting to meet the clients strategic and financial goals so ensure a successful renewal while maintaining territory retention and profitability objectives.

Follows through on outstanding issues to the point of resolution.
Evaluates client's dental/ vision plans to ensure client's needs are being met while showing the value of staying with Aetna products.

Understands financial and utilization data and is able to present it to clients I a clear and understandable manner.
Communicates high level client retention status to management and is knowledgeable about the risk status for all groups in the book of business.
Collaborates with account teams and functional support areas to ensure client’s needs are met.
Hold an active insurance license.
*this is a WAH opportunity but would like candidate to sit in Florida/Georgia or Charlotte

Background Experience:
2-5 years industry or customer service experience.Multi-functional experience, e.g., underwriting. Insurance license, as required by state law.College degree or equivalent work experience.

Potential Telework Position:

Percent of Travel Required:
25 - 50%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests

Click To Review Our Benefits (PDF)


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