Project Manager, Shanghai - 59431BRPrimary Location: Shanghai, China
Additional Locations: CHN-Shanghai Apply
Supports the business by recommending appropriate actions, strategies and/or alternatives to meet business needs. Has responsibility for leading/managing all aspects of a project and or program such as planning, coordination, development,implementation including the financial implications while prioritizing work,resources and time. Ensures the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Highly collaborative process often requires managing relationships across the segments or multiple functional areas.
·Proactively leads assigned project by creating project timeline, identifying key milestones and additional resources needed to successfully complete the work.
·Assists with the management of internal relationships, processes and performance drives (in some cases relationships maybe external).
·Negotiates to obtain additional resources (maybe cross functional/segment).
·Responsible for the budget and/or financial implications of the project.
·Identifies issues that may stall project andworks with manager to address them.
·Tracks progress and communicates project status on a regular basis to all impacted parties.
·Builds communication plan for implementation to ensure all impacted parties (up stream/down stream) are informed of next steps for completion.
·Acts as an advocate for change may require influencing others to see the value in project.
·Group facilitation/presentation influencing various internal (these may be cross-functional / segment) may also include external parties.
·May coach or mentor others by providing work direction.
·May solicit and evaluate internal and external customer feedback to enhance continuous quality improvement.
·May identify gaps and recommend enhancements related to new and/or existing products, services and workflows based on broadview of the organization.
·Develops recommendations based on complex data and root cause analysis. May serve as a Subject Matter Expert.
Internally:Sales Manager,HMS Operations, Wellness Coach
Externally:Customers and Intermediaries
Education & Experience
·University/college degree preferable or equivalent work experience.
·Working experiences in account manager/customer service role in health care or insurance industry will be a plus
·5-7 years related work experience.
·Ability to communicate effectively with management.
·Ability to work collaboratively within work teams.
·Excellent interpersonal and stakeholder management skills.
·Excellent verbal and written communication skills.
·Strong organization skills.
59431EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer
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