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Information Technology

Aetna IT is committed to keeping our members at the heart of everything we do. Our top-talent workforce delivers leading-edge technology, drives innovation, turns vision into action and challenges the art of the possible. We provide best-in-class services to our members by delivering groundbreaking healthcare tools, enabling consumer-friendly interactions and protecting data security. Your mission will be to deliver innovating technology solutions including: Hybrid cloud infrastructure, artificial intelligence/machine learning capabilities and infrastructure as code.

Aetna, a CVS Health Company, is a company with a world-class IT team and we will be counting on you to carry on our success as the preferred provider of infrastructure services for our business partners.

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Success Profile

What makes a successful Information Technologist?
Here are the traits we are looking for:

  • Adaptable
  • Collaborative
  • Communicator
  • Digitally Savvy
  • Good Listener
  • Problem-solver
  • Results Driven
  • Team Player
  • Technologically savvy
  • Versatile
  • Relationship expertise
  • Diplomatic
  • Trustworthy
  • Business Savvy

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  • Medical

  • Dental

  • Vision

  • Healthcare

  • Dependent
    Care FSA

  • Health and

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Job Details

Salesforce Implementation Architect - 66301BR

Primary Location: Scottsdale, Arizona
Additional Locations: AZ-Scottsdale, CT-Hartford, IL-Downers Grove, MA-Burlington
Note: Additional work locations in Hartford, CT, Burlington, MA, Downers Grove, IL will be considered for this position.

We’re looking for a Salesforce Implementation Architect to work on our Salesforce Shared Platform Team with knowledge of implementing a multi-tenant service cloud org. Experience with SFDC Healthcloud is also a plus.

If you are ready to solve complex problems by delivering next gen CRM tools while working in a startup environment while being backed by the resources of a Fortune 5 company, please read on.

Fundamental Components:
  • As a key contributor on a project team, guide customers through the implementation of Salesforce solutions using our methodology
  • Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
  • Engage customer stakeholders to understand desired business outcomes and define success criteria
  • Articulate to customer stakeholders the value of recommended solutions and approach
  • Perform fit-gap analysis between Salesforce functionality and client requirement
  • Drive the design of industry accelerators and assets to support differentiation and delivery excellence.
  • Work with delivery team in mapping functional requirements to application platform features and functionality.
  • Disseminating best practices on solution positioning and delivery.

Background Experience:
  • 15+ years experience in enterprise, application and information architecture design.
  • Experience managing matrixed staff with ability to leverage non-directs to complete tasks.
  • 15+ years recent and related experience in information systems architecture methodologies.
  • Bachelor degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience.
  • Strong experience with business process definition, best practices, and reengineering within the SFDC platform
  • Knowledgeable with data migrations from third party systems to Salesforce
  • Experience designing or building Salesforce integrations with 3rd party applications
  • Experience in modern development and cloud computing outside of SFDC such as Java, .net, REACT, AWS, Mulesoft, Docker, etc.

Additional Job Information:
Recognized as an expert / thought leader within the company.Anticipates and solves highly complex problems with broad impact on a business area.Progression to this level is typically restricted.

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


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