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senior learning consultant

Primary Location: San Francisco, CA
Additional Locations: CA-Los Angeles, CA-San Francisco, TX-Austin, TX-Dallas, TX-Sugar Land
This position can be located in San Francisco, CA, Dallas TX, Los Angeles, CA, Austin TX,or Sugarland TX and other area Aetna office locations.

Do you have strong training and instructional design background with a focus on sales training? Looking for a dynamic team and innovative environment to leverage your skills and passion? Then Aetna is looking for you!

The Sr Learning Consultant will consult with business leaders at every level of the organization to influence and drive complex learning solutions. Has responsibility for managing and influencing all aspects of a learning initiative such as planning, coordination, development, and implementation while prioritizing work, resources and time. Ensures the training output meets business and performance objective(s) and that all deliverables and due dates are met. Highly collaborative process often requires managing relationships across the segments or multiple functional areas. Uses a variety of educational media and a systematic instructional design methodology to design and develop state-of-the-art training tools and programs for designated Aetna audiences; assesses and reports on the effectiveness of training programs.

Fundamental Components:
  • Provide team leadership within a group of Learning and Performance Professionals in same or related discipline.
  • Consult with business leaders with minimal supervision to drive creative and appropriate learning solutions and performance solutions to meet the goals associated with large-scale projects, products, and system implementations.
  • Simultaneously participate on and/or lead multiple, complex project teams which may require interdepartmental collaboration and influence.
  • Consults with business clients to analyze performance gaps, conducts needs assessment and uses formal instructional design methodology to design and develop sophisticated, complex and/or enterprise-wide, performance-based training and educational tools.
  • Position may coach or mentor others by providing work direction and will act as an advocate for change, which may require influencing others to see the value in the training strategy.
  • Researches new eLearning tools and industry trends in learning designs and evaluates such technologies for support of training initiatives to improve and facilitate the design and development learning programs.
  • Develops appropriate measures and assessments to determine effectiveness and ROI to ensure training initiatives are in alignment with business strategy and goals.
  • Works in partnership as appropriate with external vendors with minimal supervision to deliver training tools and programs that meet the needs of multiple, diverse audiences and integrate effectively into Aetna's architecture.
  • Communicate regularly with local/regional/national training design and development staff to influence the design of program content and provide feedback on program effectiveness.
  • Effectively manages all administrative requirements of the Aetna Learning Center; leverages all available reporting tools to identify trends and make appropriate recommendations.
  • Ensure compliance with all Aetna learning standards and policies (e.g., vendor management, learning management, instructional design and user interface standards etc.).
  • Supports the sharing of best practices and development of skills within Aetna’s learning community.

Background Experience:
  • Proven coaching/mentoring experience with proven ability acting as a project lead and directing a team.
  • Subject Matter Expert in HTML and JavaScript, with a solid understanding of Aviation Industry CBT Committee (AICC) and Sharable Content Object Reference Model (SCORM) specification and how they apply to learning management systems is desired.
  • Strong technical skills in current eLearning, audio and graphic software with experience in web development and graphic design are desired.
  • Proven track record in performance consulting and influencing learning strategies in a matrix business environment.
  • 5-7 years project management experience with a proven record of accomplishment meeting project dates
  • 7-9 years professional training experience in a corporate training or related function.
  • Superior knowledge and application of performance-based instructional design methodologies, adult learning principles and educational media.
  • Bachelor's degree or equivalent experience in Instructional Design Methodologies, adult learning principles and/or performance consulting required
  • Masters degree preferred.

Potential Telework Position:

Percent of Travel Required:
10 - 25%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


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