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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Senior Account Executive

Primary Location: San Francisco, CA
Additional Locations: CA-San Francisco
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Description:
Develops and executes effective account management strategies for larger, more complex accounts to meet profitable growth and cross-selling objectives.

Fundamental Components:
Act as senior strategic business partner to constituents
to optimize the positioning of Aetna’s products and services and to attain profitability and membership objectives.
Develops and executes the renewal process ensuring appropriate margins and customer/membership retention targets are achieved.Prepares client for renewal by explaining cost drivers of benefit plan, offers solutions to reduce costs, delivers renewal to client and producer. Formulates complex financial decision recommendations and presents them to management.
Assesses the competitive environment and develops sales strategies to capitalize on market opportunities and drive a competitive advantage.
Accountable for establishing and maintaining relationships with appropriate internal partners,
.Ensure clients are kept informed of any regulatory issues and/or developing healthcare trends potentially impacting their benefits program strategy.Works with clients to make certain that any changes resulting from this activity are appropriately addressed within the context of their business needs and employee benefits strategy.
Leads finalist presentations related to either new business or growth/cross sell opportunities on designated customers.


Background Experience:
7-10 years industry or customer service experience.
College degree or equivalent experience
Licensure as required by state.

Additional Job Information:
The Senior Account Executive has
responsibility for the growth and retention of all product lines on their
assigned accounts. Components of the Incentive Compensation plan in addition to
Base Salary include retention, new product and programs sales on assigned
accounts, and profitability. Key Components include: • Act as senior strategic
business partner to constituents (producers, plan sponsors, customers) to
optimize the positioning of Aetna’s products and services and to attain
profitability and membership objectives. • Develops and executes the renewal
process ensuring appropriate margins and customer/membership retention targets
are achieved. • Prepares client for renewal by explaining cost drivers of
benefit plan, offers solutions to reduce costs, and delivers renewal to client and
producer. • Formulates complex financial decision recommendations and presents
them to management. • Assesses the competitive environment and develops sales
strategies to capitalize on market opportunities and drive a competitive
advantage. • Accountable for establishing and maintaining relationships with
appropriate internal partners, (underwriting, plan sponsor services, medical
management, etc.). • Ensure clients are kept informed of any regulatory issues
and/or developing healthcare trends potentially impacting their benefits
program strategy. • Works with clients to make certain that any changes
resulting from this activity are appropriately addressed within the context of
their business needs and employee benefits strategy. • Thoroughly analyzes and reviews
reports and utilization in order to consult with customers, implement
appropriate interventions and drive mutually beneficial outcomes for the
customer and Aetna. • Leads finalist presentations related to either new
business or growth/cross sell opportunities on designated customers. •
Coordinates resources to ensure a successful case installation of new products
and services.


Required Skills:
Finance - Delivering Profit and Performance, Leadership - Developing and Executing Strategy, Sales - Negotiating Collaboratively

Desired Skills:
General Business - Demonstrating Business and Industry Acumen, Leadership - Developing and Executing Strategy, Sales - Knowing Customers, Service - Handling Service Challenges

Functional Skills:
Sales & Service - Account Management, Sales & Service - Complex negotiations, Sales & Service - Self insured/stop loss products, Sales & Service - Strategy development, Underwriting - Financial arrangements, Underwriting - Renewal - group medical

Technology Experience:
Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft Word, Desktop Tool - TE Microsoft Excel

Education:
Insurance - Life and Health Insurance License

Potential Telework Position:
Yes

Percent of Travel Required:
10 - 25%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)

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