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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Account Director

Primary Location: Plano, TX
Additional Locations: TX-Plano
Develops and executes effective account management strategies for larger, more complex accounts to meet profitable growth and cross-selling objectives.

Fundamental Components:
Act as senior strategic business partner to constituents to optimize the positioning of Aetna’s products and services and to attain profitability and membership objectives.Develops and executes the renewal process ensuring appropriate margins and customer/membership retention targets are achieved.Prepares client for renewal by explaining cost drivers of benefit plan, offers solutions to reduce costs, delivers renewal to client and producer. Formulates complex financial decision recommendations and presents them to management.Assesses the competitive environment and develops sales strategies to capitalize on market opportunities and drive a competitive advantage.Accountable for establishing and maintaining relationships with appropriate internal partners,.Ensure clients are kept informed of any regulatory issues and/or developing healthcare trends potentially impacting their benefits program strategy.Works with clients to make certain that any changes resulting from this activity are appropriately addressed within the context of their business needs and employee benefits strategy.Leads finalist presentations related to either new business or growth/cross sell opportunities on designated customers.

Background Experience:
8-10 years industry or customer service experience. College degree or equivalent experienceLicensure as required by state.

Required Skills:
General Business - Communicating for Impact, General Business - Consulting for Solutions, Leadership - Collaborating for Results, Leadership - Developing and Executing Strategy

Desired Skills:
Sales - Delivering on the Promise, Sales - Knowing Customers, Sales - Selling Products and Services, Service - Handling Service Challenges, Service - Managing Organizational Dynamics

Functional Skills:
Sales & Service - Account Management, Sales & Service - Complex negotiations, Sales & Service - Self insured/stop loss products, Sales & Service - Strategy development

Technology Experience:
Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft Word, Desktop Tool - TE Microsoft Excel

Potential Telework Position:

Percent of Travel Required:
25 - 50%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests

Click To Review Our Benefits (PDF)


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