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Engagement Coordinator

Primary Location: Pittsburgh, PA
Additional Locations: PA-Pittsburgh
Corporate position on Aetna’s Value Based Solutions team to work directly with providers on quality improvement and value-based care for Aetna’s Medicare Advantage members.

Fundamental Components:
Provides business support to the VBS team by working directly with provider groups on improving quality of care and health outcomes for Aetna’s Medicare Advantage members.
Is responsible for managing provider relationships, including leading performance improvement discussions, acting as an expert on Aetna’s value-based programs and agreements, and preparing and presenting on individual provider performance. Will work with a cross disciplinary team with other Aetna business units including the HEDIS team and the clinical team to provide performance insights to provider groups, identifying gaps, opportunities, and meaningful action to be taken. Will troubleshoot provider specific implementation, reporting, payment, and other issues as needed.

Background Experience:
Desired: Strong verbal and written communication, critical thinking, problem resolution and interpersonal skills.
Track record of effectively leading projects from inception to completion as well as ability to work and collaborate as a team member. Experience with Microsoft Office suite (PowerPoint, Excel, Word). Bachelors Degree or equivalent combination of education and experience

Preferred:Experience in provider practice interactions and ability to discuss quality improvement, financial performance and practice workflow best practices. Understanding of value based contracts and creating mutually beneficial value propositions between the patient, provider and payor.

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)


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