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Information Technology

Aetna IT is committed to keeping our members at the heart of everything we do. Our top-talent workforce delivers leading-edge technology, drives innovation, turns vision into action and challenges the art of the possible. We provide best-in-class services to our members by delivering groundbreaking healthcare tools, enabling consumer-friendly interactions and protecting data security. Your mission will be to deliver innovating technology solutions including: Hybrid cloud infrastructure, artificial intelligence/machine learning capabilities and infrastructure as code.

Aetna, a CVS Health Company, is a company with a world-class IT team and we will be counting on you to carry on our success as the preferred provider of infrastructure services for our business partners.

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Success Profile

What makes a successful Information Technologist?
Here are the traits we are looking for:

  • Adaptable
  • Collaborative
  • Communicator
  • Digitally Savvy
  • Good Listener
  • Problem-solver
  • Results Driven
  • Team Player
  • Technologically savvy
  • Versatile
  • Relationship expertise
  • Diplomatic
  • Trustworthy
  • Business Savvy

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Benefits

  • Medical

  • Dental

  • Vision

  • Healthcare
    FSA

  • Dependent
    Care FSA

  • Health and
    Wellness
    Programs

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Job Details

Senior Systems Engineer

Primary Location: Phoenix, Arizona
Additional Locations: AZ-Phoenix
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Description:
From the Network Operations Command Center (NOCC) monitor, manage and maintain a network of deployed Windows and Unix devices. Work with Windows/Unix Engineers to monitor and maintain the deployed devices. As a valued member of the team, he/she will diagnose issues identified by server monitoring tools and determine actions required to resolve these issues. Work with various third parties (Engineers, System Architects, Infrastructure Vendors, Customers, and Developers) to achieve resolution on service-affecting issues. Clearly and effectively document information in the Trouble Ticket system for communication to coworkers, other departments, and service providers..

Fundamental Components:
  • Recommend new tools and technologies to support the Data Center.
  • Previous experience or exposure to tools such as HP OpenView, Tivoli, and/or BMC BPPM Product line, Remedy Application and /or Service Now is a plus.
  • Experience with Unix a plus.
  • Utilize clear communication skills when documenting and training processes to team members.
  • Mentor junior staff members.


Background Experience:
  • Minimum 5 years of system engineering experience.
  • Computer Science degree and/or the equivalent work experience in infrastructure technology disciplines.


Additional Job Information:



Required Skills:
General Business - Communicating for Impact, Technology - Leveraging Technology, Technology - Promoting Emerging Technology

Technology Experience:
Computer Operation - Data Center Administration, Computer Operation - System and Console Operations, Operating System - Windows

Education:
Information Technology - CompTIA A+ Hardware Certification, Information Technology - Microsoft Certified Systems Administrator - Microsoft Windows Server 2003

Potential Telework Position:
No

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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