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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Senior Project Manager

Primary Location: Phoenix, AZ
Additional Locations: AZ-Phoenix
Accountable for the development, implementation and ongoing management of more complex projects which typically impact more than one of the following: process, system, product and/or function and may run a year in duration.

Fundamental Components:
  • Develops and implements strategic project plan to achieve business goals
  • Proactively leads project and/or business by setting direction of project, creating project plan, timeline identifying key milestones and additional resources needed on selected project(s)
  • Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization
  • Solicits and evaluates internal and external customer feedback to enhance continuous quality improvement
  • Responsible for managing the budget and/or financial implications of more complex projects
  • Group facilitation/presentation influencing various internal (these may be cross-functional/segment) and external parties (e.g., vendor management)
  • Identifies issues that may stall project and addresses them by either resolving the issue or creating an alternative solution
  • Tracks progress and communicates project(s) status on a regular basis to all impacted parties
  • Builds communication plans for implementation to ensure all impacted parties (up stream/down stream) are informed of next steps for completion
  • May mentor and/or manage others
  • Acts as an advocate for change may require influencing others to see the value in project, including managing interpersonal sensitivities and articulating the strategic view to ensure project alignment

Background Experience:
  • 8-10 years experience related to standards & measurements, technology, systems, processes including project consultation.
  • QNXT experience/knowledge required
  • Experience developing and managing multiple budgets for various projects and/or programs.
  • Proven track record meeting project dates and negotiating for resources.
  • Demonstrated negotiation skills.
  • Project management experience.
  • Proven track record in meeting project milestones and negotiating for resources
  • Proven communication skills both written and verbal
  • Past positions required acting a project lead and directing a team
  • Proven ability to affect change/interpersonal skills
  • Solid Project Management and supervisory skills
  • BS/BA or equivalent experience and 5-7 years of management experience related to standards & measurements, technology, systems, processes etc. preferred

Additional Job Information:
Supports the business by recommending appropriate actions, strategies and/or alternatives to meet business needs. Has responsibility for leading/managing all aspects of a project and or program such as planning, coordination, development, implementation including the financial implications while prioritizing work, resources and time. Ensures the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Highly collaborative process often requires managing relationships across the segments or multiple functional areas.

Required Skills:
General Business - Applying Reasoned Judgment, General Business - Turning Data into Information, Service - Providing Solutions to Constituent Needs

Desired Skills:
Leadership - Collaborating for Results, Leadership - Driving a Culture of Compliance, Technology - Selecting and Applying Technology Solutions

Functional Skills:
Claim - Claim processing - Medical - Behavioral Health, Claim - Claim processing - Medical - Medicare, Claim - Claim processing - Medical or Hospital- HMO, Claim - Policies & procedures, Claim - Quality management, Claim - Reporting & special services, Finance - Financial reporting and analysis, General Management - Data analysis & interpretation, Information Management - Analyzes all types of capitated and fee-for-service provider contracts, performs variance analysis, Information Management - Develops provider compensation and fee schedules, Project Management - Cross-functional project management, Project Management - Evaluating success/lessons learned, Project Management - Issue identification and analysis, Project Management - Project Manager

Technology Experience:
Aetna Application - BMC Remedy 7.5 Suite, Aetna Application - QNXT, Database - Intuit QuickBase, Database - Microsoft SQL Server, Desktop Tool - Microsoft Explorer, Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft SharePoint, Desktop Tool - Microsoft Word, Desktop Tool - TE Microsoft Excel

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)


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