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At Aetna, we’re pioneering a total approach to health and wellness. As an underwriter, you’ll provide valuable, ongoing financial insights for corporate clients and determine accurate and competitive rates and fees for new and renewal business. We’ll count on you to negotiate rates that meet our customer’s financial needs while delivering high-quality products, claims projections, funding evaluations and financial accounting packages. And we’ll support you in achieving more in your life and your work.

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Success Profile

What makes a successful underwriter? Here are the traits we are looking for:

  • Analytical
  • Collaborative
  • Communicator
  • Integrity
  • Leadership
  • Strategic
  • Adaptable
  • Ambitious
  • Deadline-oriented
  • Detail-oriented
  • Multi-tasker
  • Organized
  • Positive
  • Problem Solver

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  • Health

  • Wellness

  • Financial

  • Paid Time Off & Disability

  • Life Insurance

  • Additional Benefits

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Job Details

Senior Director, Underwriting (Pharmacy)

Primary Location: Phoenix, Arizona
Additional Locations: AZ-Phoenix, CT-Hartford, FL-Jacksonville, FL-Tampa, NE-Omaha

The Senior Director of Underwriting will lead a high performing team responsible for the Pharmacy Integrated Business unit block of business. This team will consist of managers and front line underwriting talent of approximately 30 colleagues. This team will be responsible for the financial performance of over $4B of gross drug spend with strong growth potential.

Business knowledge in Rx pricing is critical, in addition to strong operational background.

Key Responsibilities include
-Expert knowledge Pharmacy pricing, financial levers, product value proposition
-Delivering on business strategy and growth

-Reporting and metric management
-Talent development and mobility, building a high performance culture
-Strategic thinking to win and retain our largest customers
-Enable cross sell opportunities across multiple products

Leadership behaviors and expectations:
-Strong business communication
-Ability to handle high pressure situations and large client negotiations
-Collaboration with business partners including, but not limited to sales, medical underwriting,
-Empower and enable decision making down to front line teams

Accountable for executing business strategy, successfully writing and renewing Aetna's products based on market segment responsibilities, evaluating risks relative to prospects and existing business and making appropriate decisions to quote, at what price and under what conditions. Also, leads the Underwriting staff and manages the business of the Underwriters.

Fundamental Components:
Conveys a clear sense of Aetna's core values and business plan.

Determines key factors affecting the financial plan and proactively influences those factors to align with Aetna's goals based on knowledge of the economy, industry trends and market place conditions.

Participates in the development of market pricing strategies to optimize competitiveness and earnings.

Influences and institutes change in Underwriting policy or premium rates to maximize profitability while managing risk. Leads the underwriting team to inspire and sustain the competitive advantage.

Partners with appropriate operational areas to proactively ensure sold products can be implemented and administered based on Aetna's quality standards and guidelines.

Develops staffing plans, builds and influences high performing diverse workforce teams.

Manages resources to assure high performance metrics are achieved.

Works cross-functionally with other business segments on product and pricing strategies.

Negotiates with customers, consultants and brokers in complex financial risk situations.

Ensures regulatory compliance.

Contributes to company success of increasing business through maintenance of market alliances and relationships across market segments.


Background Experience:
10-12 years extensive experience with comprehensive insurance industry knowledge.

Solid knowledge of other benefit programs (Medical, Dental, Vision, Pharmacy, Stop Loss, Medicare, Voluntary etc.) and pricing of related benefits a plus.

Experience in leading managers, individual contributors and larger teams is required.

Proven ability to negotiate internal and external cross-functional business issues.

Proven leadership skills and strong cross-functional relationships with sales force and other internal organizations.

Demonstrated success in communicating effectively with internal and external constituents.

Travel may be required.

Experience in anticipating customer needs and requirements as well as facilitating and negotiating using tact and diplomacy.

BS/BA or equivalent work experience required. Degree in Mathematics, Finance or Quantitative field preferred.MBA, CPA, FSA, HIAA, CEBS or LOMA designation preferred.

Additional Job Information:
Solid knowledge of other benefit programs (life, dental, medical, etc.) and pricing of related benefits a plus.Some travel may be required.Proven leadership skills and strong cross-functional relationships to maximize constituent values.Proven ability to negotiate complex financial arrangements.

Required Skills:
Leadership - Engaging and Developing People

Functional Skills:
Products-Other - Aetna Pharmacy Products, Underwriting - Management: < 25 employees

Underwriting - Certified Senior Advisor, Underwriting - Registered Health Underwriter

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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