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Nurse Careers

At Aetna, we’re pioneering a total approach to health and wellness, focusing on the whole person - body, mind, and spirit. Our more than 4,000 nurses are central to turning our member’s health ambitions, big and small, into achievements. Your role will include helping members stay well, manage health conditions, and access the right care at the right time. As you do this, we’ll support you in achieving more in your life and your work.

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Success Profile

What makes a successful nurse? Here are the traits we are looking for:

  • Collaborative
  • Deadline-oriented
  • Organized
  • Problem Solver
  • Results Driven
  • Technology Savvy
  • Adaptable
  • Compassionate
  • Detail Oriented
  • Flexible
  • Good Listener
  • Open Minded
  • Responsible
  • Team Player

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  • Health

  • Wellness

  • Financial

  • Paid Time Off & Disability

  • Life Insurance

  • Additional Benefits

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Job Details

Nurse Educator (RN)

Primary Location: Phoenix, Arizona
Additional Locations: AZ-Phoenix
This role is office based in Phoenix, AZ with about 10-25% of travel required to other Aetna health plans.

Deliver training sessions to new hires and existing staff that successfully transfers learning from the classroom back to the job in order to facilitate appropriate delivery of benefits and/or health information. Requires an RN with unrestricted active license.

Fundamental Components:
-Develops and conveys realistic clinical case scenarios for use in training program
-Participates in workgroups to develop learning strategies to improve healthcare delivery performance
-Lead training delivery sessions for designated audiences
-Collaborate with content designers/developers to ensure that correct curriculum is available
-Simultaneously manage multiple, complex projects
-Develop/assist in development and /review new training content and collaborate inter and intra-departmentally on training methodology for the delivery and implementation
-Participates in evaluating the effectiveness of training programs during and at designated intervals after delivery

Background Experience:
​-RN with current unrestricted state licensure required
-3+ years of clinical experience required
-2+ years of previous training experience over UM or concurrent review is preferred
-1+ year of managed care experience is required
-Knowledge of quality of care and member safety issues preferred
-Knowledge of regulatory/accreditory guidelines preferred
-Knowledge of all aspects (including services available) of programs used by audiences (e.g., assessment tools, Milliman Care Guidelines) preferred
-Strong clinical/technical training knowledge of the function being trained preferred
-Excellent platform skills and the ability to interact effectively with people at all levels of the organization preferred
-Basic understanding of adult learning principles and instructional design preferred

Additional Job Information:
Typical office working environment with productivity and quality expectationsWork requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor.Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer.Ability to multitask, prioritize and effectively adapt to a fast paced changing environmentPosition requires proficiency with computer skills which includes navigating multiple systems and keyboardingEffective communication skills, both verbal and written.

Required Skills:
Benefits Management - Applying Life Cycle Intelligence, Benefits Management - Interacting with Medical Professionals, Benefits Management - Understanding Clinical Impacts, Finance - Managing Aetnas Risk

Desired Skills:
General Business - Maximizing Work Practices, Leadership - Collaborating for Results, Leadership - Creating a World Class Workforce

Functional Skills:
Clinical / Medical - Concurrent review / discharge planning, Clinical / Medical - Precertification, Finance - Audit - operational controls, Finance - Audit - policies & procedures, Management - Management - Training, Nursing - Clinical coverage and policies

Technology Experience:
Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft Visio, Desktop Tool - Microsoft Word

Nursing - Registered Nurse (RN)

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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