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Medicare Member Materials Business Consultant-Telework

Primary Location: Hartford, CT
Additional Locations: AZ-Phoenix, CT-Hartford, KY-Louisville, MN-Minneapolis, RI-Woonsocket, TX-Austin
Join us on the Medicare Member Materials Team where you will be driving cutting edge solutions for managing health plan benefit data, simplifying document creation, and helping to ensure a best-in-class experience!

Involved in initiative planning, ongoing client relationship management and satisfaction for assigned initiatives that impact the delivery of products and services to the internal and external environment.

Collaborates with external vendors, external consultants, consulting team members and/or matrixed staff as required in support of initiatives.

Accountable for transferring knowledge, best practices (external and internal), methodology and tools to client organizations.

Participates as a team member, may be responsible for concurrent initiatives or act as team lead for less complex projects based on resource requirements.

Fundamental Components:
As a Business Consultant, you will work in a fast-paced, dynamic environment with responsibility over key components of the Medicare Member Materials document creation process.

Proactively identifies opportunities for improvement within assigned initiatives.

Conducts thorough business case and external customer value analysis to determine selection, prioritization positioning and approach for broadest range of potential solutions (e.g., outsourcing, process improvements, technology solutions).

Designs, develops interventions and facilitates work sessions.

Develops and delivers all required analysis, reporting and presentation materials.

Gathers, analyzes and synthesizes business intelligence to drive achievement of strategic business objectives.

Builds and utilizes diverse internal and external networks, as appropriate, for data gathering and best practice identification.

Background Experience:
Medicare experience required.

Experience creating or reviewing Medicare Member Materials is also required.

5+ years experience with one or more of the following methodologies: management consulting, project consulting, business process consulting, strategic business planning, and/or risk management consulting.

Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.

Demonstrated superior business process, project management and organizational redesign experience.

Masters degree preferred, but not required.

Additional Job Information:
Team leadership and team building skills.Analytical and planning skills.Negotiation/influencing skills.Relationship and change management skills.Organizational skills.Time management skills.Critical thinking skills.Oral and written communication skills.

Required Skills:
General Business - Consulting for Solutions, General Business - Maximizing Work Practices, General Business - Turning Data into Information

Desired Skills:
General Business - Applying Reasoned Judgment, General Business - Communicating for Impact, General Business - Ensuring Project Discipline

Functional Skills:
Management - Management - Marketing, Management - Management - Medicare, Management - Management - Process and quality improvement

Technology Experience:
Database - Microsoft Access, Desktop Tool - Microsoft Visio, Desktop Tool - TE Microsoft Excel

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


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