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Learning Admin

Primary Location: Phoenix, AZ
Additional Locations: AZ-Phoenix
Supports and administers all learning activities and events; and manages follow-up activities to support training program maintenance; reporting requirements and learning management.

Fundamental Components:
  • Supports development and rollout of national/regional/local training tools and programs.
  • Provides event-planning support to national/local learning initiatives.
  • Works with the Aetna Learning Center to manage the administration of training programs.
  • Works in coordination with Learning head/Learning Consultants to monitor and report on training results and effectiveness.
  • Provides project management support to project leaders; may also participate as a project team member to provide development support.
  • Review/proofreads and coordinates the production of training materials.
  • Provides general administrative support to learning team (meetings, expenses, travel arrangements, PTO tracking, etc.).
  • Supports department Budget coordination.
  • Exhibits behaviors outlined in Learning Administrator Skills

Background Experience:
  • Ability to work collaboratively across many teams, prioritize demands from those team, synthesize information received, and generate meaningful conclusions.
  • Strong technical skills and proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook, etc.).
  • Strong work management and service skills.
  • Ability to work effectively in a matrixed environment and navigate throughout the Aetna organization to get things done.
  • High school graduate.

Required Skills:
General Business - Applying Reasoned Judgment, General Business - Communicating for Impact, General Business - Consulting for Solutions

Desired Skills:
General Business - Demonstrating Business and Industry Acumen, General Business - Ensuring Project Discipline, General Business - Maximizing Work Practices

Functional Skills:
Administration / Operation - Document production & distribution, Communication - Provider communications, Customer Service - Customer service - transaction based environment, Learning - Content Analysis, Learning - Learning Management System Administration

Technology Experience:
Desktop Tool - Adobe Acrobat Suite v5, Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft Word

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


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