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Instructional Design & Developer

Primary Location: Phoenix, AZ
Additional Locations: AZ-Phoenix
Uses a variety of educational media to design and develop state-of-the-art training tools and programs for designated Aetna audiences; assesses and reports on the effectiveness and ROI of training programs

Fundamental Components:
  • Conducts performance analysis to determine the expectations and gaps for the intended audiences.
  • Uses formal instructional design methodology to design and develop performance-based training and educational tools.
  • Develops and conducts follow-up assessments to determine the effectiveness and ROI of training programs.
  • Simultaneously participates on and/or leads multiple project teams.
  • Works in partnership as appropriate with external vendors to deliver state-of-the-art, technology-based training tools and programs that meet the needs of multiple, diverse audiences and integrate effectively into Aetna's architecture.
  • Communicates regularly with local/regional training delivery staff to manage the rollout of training materials and gather feedback on program effectiveness.Incorporates feedback gathered from participants and other relevant audiences to improve training, processes and products.
  • Effectively manages curriculum, reporting and other relevant administrative requirements through the Aetna Learning Center.
  • Exhibits behaviors outlined in Instruct Design & Dev Skills

Background Experience:
  • 5 - 10+ years managed care/ health insurance industry experience.
  • Strong business background.
  • Experience in application of performance-based instructional design methodologies, adult learning principles, performance consulting and educational media desired.
  • 5+ years expience in a managed care or related business.
  • Education in instructional design methodologies, adult learning principles and/or performance consulting.
  • Bachelor's degree.

Additional Job Information:
Strong Technical experience and background. Very detail oriented. Self starter, can pick up quickly on business needs. Demonstrates Medicaid Business Acumen.

Required Skills:
General Business - Demonstrating Business and Industry Acumen, Service - Improving Constituent-Focused Processes, Technology - Selecting and Applying Technology Solutions

Desired Skills:
Technology - Developing Software Solutions, Technology - Leveraging Technology, Technology - Promoting Emerging Technology

Functional Skills:
Clinical / Medical - General Management, Communication - Communication Development - audio/visual, Communication - Employee communications

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)


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