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DSNP Member Materials Senior Product Consultant (67267BR)

Primary Location: Hartford, CT
Additional Locations: AZ-Phoenix, CA-Fresno, CT-Hartford, OH-New Albany, PA-Allentown, PA-Blue Bell, TX-Arlington, TX-Austin
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Description:
Collects requirements from internal functional areas for member communications.
Creates templates for Centers for Medicare & Medicaid Services (CMS) Model and non-Model documents.
Coordinates data file feeds from various systems.
Maps data to variable fields within templates.
Compares annual updates to templates when delivered by CMS and makes necessary updates.
Provides support for significant product initiatives. May independently manage midsize product enhancements. Demonstrated project management skills, with knowledge of product and systems.

Fundamental Components:

DSNP experience required.

Medicare Member Materials required.



Responds to the needs of various “stakeholders” (i.e., employees, customers, shareholders).

Represents team in cross functional activities.

Collaborates with the market segment to develop and implement plans to achieve segment goals.

Serves as project manager and/or participant for selected projects.

Applies a business/customer point of view.

Performs research and analysis to recommend new ideas or enhancements.

Gathers and analyzes feedback in support of continual improvement.

May participate and/or conduct focus group sessions, broker briefings or one-on-one meetings with consultants, brokers, general agents and/or employer groups in support of efforts.

Background Experience:


DSNP experience required.

Medicare Member Materials required.


3-5 years related work experience.

Health plan experience preferred.


Bachelor's degree or equivalent experience.

Additional Job Information:
Project management skills.In-depth understanding of the regulatory environment.

Required Skills:
Service - Demonstrating Service Discipline, Service - Handling Service Challenges, Service - Working Across Boundaries

Desired Skills:
Service - Creating a Differentiated Service Experience, Service - Improving Constituent-Focused Processes, Service - Providing Solutions to Constituent Needs

Functional Skills:
Communication - Communication Quality Control, Communication - Member communications, Marketing - Market Research, Marketing - Promotional and collateral materials, Marketing - Sales support

Technology Experience:
Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft SharePoint, Desktop Tool - Microsoft Word

Potential Telework Position:
Yes

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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