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Information Technology

Aetna IT is committed to keeping our members at the heart of everything we do. Our top-talent workforce delivers leading-edge technology, drives innovation, turns vision into action and challenges the art of the possible. We provide best-in-class services to our members by delivering groundbreaking healthcare tools, enabling consumer-friendly interactions and protecting data security. Your mission will be to deliver innovating technology solutions including: Hybrid cloud infrastructure, artificial intelligence/machine learning capabilities and infrastructure as code.

Aetna, a CVS Health Company, is a company with a world-class IT team and we will be counting on you to carry on our success as the preferred provider of infrastructure services for our business partners.

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Job Details

Data Storage Engineer

Primary Location: Phoenix, Arizona
Additional Locations: AZ-Phoenix
Supports the install and pre/post implementation of large scale and open systems hardware/software technologies. Become knowledgeable in Aetna¡¦s computing environments to enable Aetna to meet service level agreements and respond effectively to changing business requirements.

As a Data Storage Advisor, you will drive capacity planning and transformation activities for the Data Center at CVS Health. You will be in the forefront of leveraging current technology with new technology for the business and ensure that system maintenance and upgrades run smoothly. You will develop a 24/7 support structure for the team and ensuring processes are efficient.

As part of the Data Storage team, you will part of a team of implementation engineers, operational specialists and system specialists. Supporting multiple platforms and technologies, including EMC, Brocade, VMWARE, & Cisco to ensure that business goals and objectives are met. You will evaluate production incidents and handle critical system issues while mitigating any risk and compliance issues for the company. You will partner with internal clients to direct, manage, and support multiple operating environments and platforms focusing on vulnerability management, stability, capacity, and quality of service while meeting and exceeding service level agreements (SLA).

The Data Storage Senior Advisor is responsible for management of all centralized storage technologies. This technology includes the various NAS/CAS/SAN environments, and all other technologies classified as a storage technology.

Fundamental Components:
  • Handling production technology incidents / events to resolution ensuring timely engagement, escalation and effective communication to internal and external clients, in addition to providing oversight to vulnerability management and root cause analyses.
  • Identifying and implementing opportunities for team, process, and group improvements and efficiencies.
  • Proactively identifying and resolving common root causes of issues and addressing those to improve the overall quality of production stability.
  • Partnering with application vendors on application updates.
  • Determining application redundancy and contingency plans for production issues, ensuring that services remain interrupted to customers.
  • Teaming with Application Management, Architects and SME’s to identify necessary system improvements and solutions for vulnerability management, processing capacity and stability needs of production.
  • Working with business and technology partners to plan and test disaster recovery (DR) plans.
  • Perform activities related to install, configure and managing CAS/NAS/SAN devices and fiber switches.
  • Administer Brocade/Cisco director FC switches.
  • Oversee IO performance of production along with development.
  • Develop and maintain records for entire storage as well as FC systems.
  • Creates and maintains storage and systems documentation.
  • Provides storage optimization, tuning, and capacity planning Knowledge of enterprise storage and backup technologies.
  • Managing sizing hardware, capacity planning, and storage design.
  • Managing disaster recovery, databases, backups, and virtualization and documentation.

Background Experience:
  • Minimum 5+ years’ experience in IT Infrastructure, working on multiple platforms, including EMC.
  • Experience working in Production Support Management.
  • Experience working with Hardware and Software Infrastructure Management.
  • Ability to travel up to 10% of the time

Clinical Licensure:

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


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