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Cultural Competency Business Consultant

Primary Location: Phoenix, AZ
Additional Locations: AZ-Phoenix
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Description:
Involved in initiative planning, ongoing client relationship management and satisfaction for assigned initiatives that impact the delivery of products and services to the internal and external environment (See Family Summary).

Fundamental Components:
Supports holistic solutions and/or key strategic plans. Proactively identifies opportunities for improvement within assigned initiatives
Conducts thorough business case and external customer value analysis to determine selection, prioritization positioning and approach for broadest range of potential solutions (e.g., outsourcing, process improvements, technology solutions)
Participates in influencing client contracting process, builds optimal client relationship for results and deliverables and manages relationship throughout engagement
Participates and supports metrics integration and execution for optimal results. Shares joint accountability for initiative’s return on investment
Communicates compelling and concise results to empower client groups in decision making process regarding project opportunities
Participates in initiative planning as required. Supports engagement using a disciplined repeatable methodology
Designs, develops interventions and facilitates work sessions. Develops and delivers all required analysis, reporting and presentation materials
Gathers, analyzes and synthesizes business intelligence to drive achievement of strategic business objectives
Builds and utilizes diverse internal and external networks, as appropriate, for data gathering and best practice identification. Leverages internal and external networking to drive optimal initiative results and knowledge/best practice transfer


Background Experience:
Experience with moderate scale initiatives with moderate degree of complexity.
5+ years experience with one or more of the following methodologies: management consulting, project consulting, business process consulting, financial strategic analysis, mergers and acquisitions, strategic business planning, and/or risk management consulting.
Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.
Demonstrated leadership with relevant initiatives: Business process, enterprise business project management/consulting, financial strategic planning and analysis, mergers and acquisitions, strategic planning, risk management.
Demonstrated superior business process, project management and organizational redesign experience.
Demonstrated experience successfully implementing change in complex organizations.
Operational experience in a relevant discipline.
Masters degree preferred, but not required.
College degree.
Appropriate licensure or certification by discipline preferred.


Additional Job Information:
Team leadership and team building skills.
Analytical and planning skills.
Negotiation/influencing skills.
Relationship and change management skills.
Organizational skills.
Time management skills.
Critical thinking skills.
Oral and written communication skills.


Potential Telework Position:
Yes

Percent of Travel Required:
10 - 25%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests

Click To Review Our Benefits (PDF)

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