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Information Technology

Aetna IT is committed to keeping our members at the heart of everything we do. Our top-talent workforce delivers leading-edge technology, drives innovation, turns vision into action and challenges the art of the possible. We provide best-in-class services to our members by delivering groundbreaking healthcare tools, enabling consumer-friendly interactions and protecting data security. Your mission will be to deliver innovating technology solutions including: Hybrid cloud infrastructure, artificial intelligence/machine learning capabilities and infrastructure as code.

Aetna, a CVS Health Company, is a company with a world-class IT team and we will be counting on you to carry on our success as the preferred provider of infrastructure services for our business partners.

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Success Profile

What makes a successful Information Technologist?
Here are the traits we are looking for:

  • Adaptable
  • Collaborative
  • Communicator
  • Digitally Savvy
  • Good Listener
  • Problem-solver
  • Results Driven
  • Team Player
  • Technologically savvy
  • Versatile
  • Relationship expertise
  • Diplomatic
  • Trustworthy
  • Business Savvy

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  • Medical

  • Dental

  • Vision

  • Healthcare

  • Dependent
    Care FSA

  • Health and

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Job Details

Business Analyst

Primary Location: Phoenix, Arizona
Additional Locations: AZ-Phoenix
Serves as a liaison between the project customers, technical development, and operations teams. Responsible for managing User Acceptance Testing planning, execution, triaging defects, problem solving defects, UAT continuous improvement and reporting. Also provides oversight of medium and large project UAT. Ensures the end state of the project meets business objective(s) and that all deliverables and due dates are met.

Fundamental Components:
  • Ensures end-to-end traceability of requirements is complete.
  • Applies specific functional and/or business expertise to perform assigned tasks and develop specific project deliverables.
  • Conducts impact analysis of technology changes on business processes and existing technology.
  • Documents, tracks, and resolves issues related to data quality.
  • Develops Product Overviews, FAQs, Tool Glossaries, system training material, and system user documentation to support implementation activities.
  • Proactively leads project and/or business by setting direction of project, creating project plan, timeline identifying key milestones and additional resources needed on selected UAT project(s)
  • Reviews and coaches stakeholders on their UAT Strategy, Test Plan, and Production Checkout Plan.
  • Conducts UAT kick-off planning and ensures all planning activities are completed prior to starting UAT.
  • Reviews UAT change requests & develops risk mitigation plans.
  • Facilitates weekly UAT triage and planning meetings with team leads to review status, discuss exceptions and risk mitigation.
  • Attends Lead Team meetings to review overall UAT Dashboard and communicate known risks.
  • Reviews UAT Status Dashboard Weekly and

Background Experience:
  • A minimum of 2 years’ experience as a business analyst.
  • 3-5 years of data interpretation and analysis experience.
  • Knowledge of the healthcare industry, user acceptance testing and integrated delivery systems.

Required Skills:
Leadership - Collaborating for Results, Leadership - Creating Accountability, Technology - Creating Technology Partnerships

Functional Skills:
Information Technology - Testing, Project Management - Project Manager

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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