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Administrative Assistant

Primary Location: Phoenix, AZ
Additional Locations: AZ-Phoenix
Provides a wide variety of general administrative support for the department. This position will include tasks related to data entry, portal maintenance and monitoring between our program and our regulator. Additionally, compiling routine and ad hoc reports, file maintenance, oversight of chart closure logs and storage, departmental and external communication, answer telephones and coordinates calendar.

Fundamental Components:
Candidate must be able to answer routine questions and furnish information, Scan, organize, prioritize and respond to applicable mail, Coordinate calendars; scheduling meetings, room reservations, produce a variety of recurring and ad hoc reports using the appropriate software (various platforms), data enter and monitor regulator facing portals, communicate with staff within the department for data collection.

Background Experience:
  • A minimum of one year of administrative or technical support experience using a variety of computer applications.
  • High school diploma or equivalent.

Additional Job Information:
This position functions within an administrative team providing support to over 300 staff and 13,000 members. The department functions at a quick pace with an ongoing need to prioritize and allocate tasks. Flexibility and enthusiasm for challenge are necessary.

Required Skills:
General Business - Applying Reasoned Judgment, General Business - Communicating for Impact, General Business - Turning Data into Information

Functional Skills:
Administration / Operation - Data Entry, Administration / Operation - Document production & distribution, Administration / Operation - File Maintenance

Technology Experience:
Aetna Application - Access HR, Aetna Application - Data Access Facility, Desktop Tool - Microsoft Outlook

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


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