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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Testing Analyst

Primary Location: Moon township, PA
Additional Locations: PA-Moon township
  • Responsible for developing and executing comprehensive testing processes for system enhancements, new business products, and processes encompassing all aspects of the customer service function including but not limited to claims, enrollment, provider contracts, and benefits administration.

Fundamental Components:
  • Prepares and executes a comprehensive test plan and test scripts to provide quality audits for vendor contracts to ensure quality and accuracy is maintained.
  • Verifies that system functions according to user requirements and conforms to established guidelines.
  • Completes comprehensive test conditions and test cases for system enhancements and new business products and processes.
  • Follows standardized best practices for documenting and executing moderately complex to complex test plans.
  • Validates test results, documents discrepancies, and follows through with resolutions to ensure all issues are resolved.
  • Reports progress of problem resolution to management.
  • Serves as liaison between the system end users and the IT team.
  • Serves as technical resource for assigned area.
  • Identifies differences between organization standards and user applications.
  • Suggests modifications to conform to standards.
  • Provides training and guidance to lower level staff.
  • Performs other duties as required.

Background Experience:
  • Strong skills in critical thinking, analysis, and documentation.
  • Previous (5+ years) related experience in a service center claims processing or managed care operational role.
  • Previous (3-5 years) experience in a quality assurance and/or testing environment.
  • Minimum of one year recent and related system processing, payment, and benefits experience, preferably IDX managed care.
  • Advanced knowledge of medical terminology, claims, customer service and reasonable cost containment, coordination of benefits, diagnosis coding and general customer service sources.
  • Excellent verbal and written communication skills.
  • High School Diploma or equivalent.
  • Bachelor's degree preferred.

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)


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