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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Business Consultant (Salesforce experience required)

Primary Location: Moon township, PA
Additional Locations: AZ-Phoenix, CA-Fresno, CA-Sacramento, IL-Chicago, PA-Moon township, TX-Austin, TX-Dallas, TX-Houston
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Description:
Involved in initiative planning, ongoing client relationship management and satisfaction for assigned initiatives that impact the delivery of products and services to the internal and external environment. Collaborates with external vendors, external consultants, consulting team members and/or matrixed staff as required in support of initiatives. Accountable for transferring knowledge, best practices (external and internal), methodology and tools to client organizations. Participates as a team member, may be responsible for concurrent initiatives or act as team lead for less complex projects based on resource requirements.

Fundamental Components:
Supports holistic solutions and/or key strategic plans.
Proactively identifies opportunities for improvement within assigned initiatives.
Conducts thorough business case and external customer value analysis to determine selection, prioritization positioning and approach for broadest range of potential solutions (e.g., outsourcing, process improvements, technology solutions.)
Participates in influencing client contracting process, builds optimal client relationship for results and deliverables and manages relationship throughout engagement.
Participates and supports metrics integration and execution for optimal results.
Shares joint accountability for initiative’s return on investment.
Communicates compelling and concise results to empower client groups in decision making process regarding project opportunities.
Participates in initiative planning as required.
Supports engagement using a disciplined repeatable methodology.
Designs, develops interventions and facilitates work sessions.
Develops and delivers all required analysis, reporting and presentation materials.
Gathers, analyzes and synthesizes business intelligence to drive achievement of strategic business objectives.
Builds and utilizes diverse internal and external networks, as appropriate, for data gathering and best practice identification. Leverages internal and external networking to drive optimal initiative results and knowledge/best practice transfer.

Background Experience:
Proficiency in Salesforce.com and Excel with strong data analysis and reporting skills.
Experience with moderate scale initiatives with moderate degree of complexity.
5+ years experience with one or more of the following methodologies: management consulting, project consulting, business process consulting, financial strategic analysis, mergers and acquisitions, strategic business planning, and/or risk management consulting.
Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.
Demonstrated leadership with relevant initiatives: Business process, enterprise business project management/consulting, financial strategic planning and analysis, mergers and acquisitions, strategic planning, risk management.
Demonstrated superior business process, project management and organizational redesign experience.
Demonstrated experience successfully implementing change in complex organizations.
Operational experience in a relevant discipline.
Masters degree preferred, but not required.
Appropriate licensure or certification by discipline preferred.

Additional Job Information:
Team leadership and team building skills.Analytical and planning skills.Negotiation/influencing skills.Relationship and change management skills.Organizational skills.Time management skills.Critical thinking skills.Oral and written communication skills.

Required Skills:
Sales - Knowing Customers, Service - Providing Solutions to Constituent Needs, Technology - Developing Competitive Technology and Architecture

Desired Skills:
General Business - Communicating for Impact, General Business - Consulting for Solutions, Technology - Selecting and Applying Technology Solutions

Functional Skills:
Information Management - Business information analysis, Information Technology - Application maintenance & support, Information Technology - Data / info management & architecture

Technology Experience:
Database - Microsoft SQL Server

Potential Telework Position:
Yes

Percent of Travel Required:
10 - 25%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.



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