Associate Eligibility ConsultantPrimary Location: Pennsylvania
Additional Locations: PA-Moon township Apply
The Associate Eligibility Consultant position in the Distribution Center is responsible for the processing of Medicare return mail for Aetna Medicare product membership in accord with regulatory guidelines. The position will perform functions associated with the indexing, research, delivery and issuance of printed Medicare member materials.
The Associate Eligibility Consultant role in the Distribution Center will support the function of the Medicare Member return mail team. Primary tasks include electronic indexing of USPS return mail, use of internal systems to investigate and update member demographics, queue and reprint of returned Medicare member correspondence, and the delivery of interoffice mail. Candidate must be willing to lift and move up to 40lb bin of mail. The position requires the ability to switch between multiple tasks while adhering to established production and quality standards. The role requires that the candidate have basic data entry and computer literacy skills as well as effective communication with team members and internal customers.Background Experience: Ability to analyze and research data to make appropriate corrections as necessary.
Demonstrated problem solving skills
Maintain great working relationships with sound judgment and responsibility.
Effective communications, organizational, and interpersonal skills.
Effective organization skills and attention to detail.
High School Diploma or equivalent.
Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
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