Skip to main content

A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Medicare Operations Leader

Primary Location: Parsippany, New Jersey
Additional Locations: NJ-Parsippany
In support of the General Manager, the incumbent has responsibility for the implementation of all Medicare Part D and Medicare Advantage activities and programs across a market to achieve all earnings and growth objectives.

Fundamental Components:
Directs operational functions of Medicare products across a market. Responsible for the oversight and execution of all CMS required activities and processes including the accuracy and compliance of the annual bid application, expansion application, member materials, group set up. Facilitates internal and external Medicare audit activity including CMS and operation integrity audits. Coordinates file pulls, data requests, universe development and supporting documentation. Maintains awareness of trends, developments and governmental regulations in Medicare and managed health care organizations. Responsible for Medicare product design features, integration schedule and operational readiness for existing and new product start-ups. Participates in various committees to represent the Medicare Department including NCQA, Internal Research, UM, QI, Trend/MER, Risk Mitigation, Complaint and Appeals, bid, implementation, migration, etc. Leads member retention activities, including development of outreach material, design/implementation of outreach programs both directly and in coordination with corporate member retention team, development of talking points/educational pieces about market specific issues. Monitors sales and marketing activities to assure adherence to Federal and State regulations. Uses competitive intelligence to guide, consult and drive product implementation and strategic focus for Medicare Part D and Medicare Advantage. Coordinates strategies and recommends policy positions with senior management regarding legislative issues and regulatory with a key support function in program and project management in support of Medicare Advantage and Medicare Part D, including Stars, Revenue Management, Quality and Network concerns. Develops and implements business strategies to provide accurate and proactive customer service to members, plan sponsors and brokers. Provides operational support for market management of plan sponsors, members and network providers

Background Experience:
Ability to perform analysis and legal research to identify and clarify issues.
Familiarity with regulations and statutes impacting the Medicare business.
Business acumen and experience with managing complex processes.
Significant (7+) years’ experience in Medicare or equivalent operational and technical skills.
Bachelor’s degree or equivalent recent and related work experience.
Masters degree preferred.

Additional Job Information:

Aetna is about more than just doing a job. This is our
opportunity to re-shape healthcare for America and across the globe. We are
developing solutions to improve the quality and affordability of healthcare.
What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to
make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified
applicants will receive consideration for employment regardless of personal
characteristics or status. We take affirmative action to recruit, select and
develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth,
achievement and diversity and a workplace where your voice can be heard.

Required Skills:
Leadership - Collaborating for Results, Benefits Management - Applying Life Cycle Intelligence, General Business - Ensuring Project Discipline

Desired Skills:
General Business - Applying Reasoned Judgment, General Business - Communicating for Impact, General Business - Demonstrating Business and Industry Acumen

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests

Click To Review Our Benefits (PDF)


Jobs for you

Recently Viewed Jobs

You do not have any recently viewed jobs

Your Saved Jobs

You do not have any saved jobs

Sign up for Job Alerts

Join our Talent Community

At Aetna, we are pioneering a total approach to health and wellness and we need talented candidates like you to join our team. Become a member of our talent community to be the first to know about career initiatives that match your skills and interests as they become available, in addition to details on upcoming events, networking opportunities, and news about Aetna.

Join Our Talent Community

Sign up to receive information about job openings that are tailored to your skills and interests. Plus, get the latest career news from Aetna.