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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Senior Content & Social Media Operations & Implementation Specialist - 57541BR

Primary Location: New York, New York
Additional Locations: NY-New York
Does operationalizing corporate policies and procedures excite you? Are you a stickler for the rules? Can you enforce a governance framework for a large organization? Then the Enterprise Content & Social Media team at Aetna is looking for you.

The team is hiring a Senior Content & Social Media Operations & Implementation Specialist to support content publishing and operations within Aetna’s Marketing organization, and across all employees. We are looking for an ambitious, operationally-minded innovator to understand business goals and priorities and assist building necessary operations solutions to help meet them. The Senior Specialist will help streamline processes, ensure efficiency and fulfill team needs.

Fundamental Components:

The candidate must demonstrate prior experience and success navigating large, highly matrixed organizations. Primary responsibilities include:

- Act as system administrator for content and social media tools, overseeing user licenses and permissions

- Work as the primary point of contact for technology vendors, managing communications and socializing important tool updates

- Outline and maintain workflows for team processes and operating models

- Publish editorial content on Aetna’s owned channels through our data asset management system

- Maintain and update Enterprise Social Media & Content intranet pages

- Curating published content for newsletters

- Work with key stakeholders across the organization to ensure compliance best practices

- Support the development of new, and update existing content and social media guidelines, policies, playbooks, and training programs

Background Experience:
5 years’ experience with operations within an organization
Proactively identifies solutions and is able to implement them quickly and nimbly
Able to work independently without close supervision, and as part of a collaborative team
Thrives in a fast-paced, ever-changing environment
Willing to collaborate on large teams for cross-functional projects
Ability to influence others and interact at all levels of an organization
Extreme attention to detail
Marketing experience necessary
Excellent writing, presentation and communication skills
Experience with social media tools such as Sprinklr and Bitly
Experience with content management solutions such as Adobe AEM
Healthcare industry experience a plus

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


Click To Review Our Benefits (PDF)


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