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Information Technology

Aetna IT is committed to keeping our members at the heart of everything we do. Our top-talent workforce delivers leading-edge technology, drives innovation, turns vision into action and challenges the art of the possible. We provide best-in-class services to our members by delivering groundbreaking healthcare tools, enabling consumer-friendly interactions and protecting data security. Your mission will be to deliver innovating technology solutions including: Hybrid cloud infrastructure, artificial intelligence/machine learning capabilities and infrastructure as code.

Aetna, a CVS Health Company, is a company with a world-class IT team and we will be counting on you to carry on our success as the preferred provider of infrastructure services for our business partners.

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Job Details

Digital UX Designer - Design Thinking - 58601BR

Primary Location: New York, New York
Additional Locations: NY-New York

We are introducing Design Thinking into Aetna/CVS. Will you help us shape it up?

Are you a digital designer with a strategic mind-set and excellent communication skills? Are you passionate about designing solutions that are meaningful for users? Do you believe that the health industry should evolve and be reshaped?

We believe in teamwork, kindness, complex projects, and simple solutions. We’re looking for a like-minded Digital Designer with the experience, passion, skills and determination to help us rethink what healthcare products and services should look like – one project at a time.

Would you like to...?

Help shape and develop design-thinking methods and tools within Aetna/CVS

Be a part of shaping products and services across a variety of touch points

Take part in storytelling by coming up with simple ways to convey complex issues

Participate in research, and shape solutions accordingly

Help plan & facilitate workshops and co-creation sessions

Translate insights into product and service concepts that can be visualized, prototyped and tested

Create design documents for presentations

Stay updated on the latest developments/trends/thinking within the design field and share your knowledge and thoughts with colleagues

We would like you to be...

A professional with 2+ years of practical experience in digital projects, with relevant educational background. Research experience is a plus.

Fluent in sketching, visualizing, prototyping of product solutions in both early and late stages of development

Expert in using design and imaging software, proficient in at least some prototyping software (Sketch preferable) and fully aware of design possibilities with CSS, JavaScript& HTML

Familiar with service-design techniques like journey mapping, blueprinting, etc.

Up-to-date on the latest techniques/trends/thinking with your field

Passionate about simplification, and non-compromising about aesthetics

An excellent communicator in English, a responsive team player with a ‘hereto help’ attitude, who fundamentally believes that the whole is greater than the sum of its parts.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience


10-25%, Predominantly in the NE USA


Additional Information

Design thinking is an emerging focus for the Office of the CTO in CVS Health. We've made investments in getting the technologists ready, and now need to build our research and design capabilities. You will be one of the first 'feet on the street’ for design, partnering with few key individuals with a strong background such as yours. As part of this effort, you and the team can set the cadence for this cultural change.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates' data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us

Potential Telework Position:

Percent of Travel Required:
10 - 25%

Click To Review Our Benefits (PDF)


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