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Business Program Manager

Primary Location: New York, New York
Additional Locations: NY-New York
The Business Program Manager is the “super” project manager who leads the work and deliverables of multiple, complex projects or programs, through to implementation, that impact multiple processes, systems, functions and products. Length of project may run multiple years in duration. The role is mainly operational and responsible for planning and governance and for overseeingthe successful delivery of the program’s output/product.

Fundamental Components:
- Develops and implements strategic business plan to achieve business goals.

- Proactively leads a program and/or most complex projects by setting strategic direction.

- Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization.

- Collaborates and partners with other functional managers, other business areas across/within segments or other business areas to ensure all workflow processes and interdependencies are identified and addressed.

- Consults with constituents (these may be internal and/or external) to scope/define project. Influences change in order to improve performance results, organization effectiveness and/or systems/quality/services.

- Obtains financial support for most complex projects or supports this work as it relates to program management.

- Collaboratively works across multiple functions and /or segments to obtain agreement from all impacted parties (e.g., up and downstream effects often impact multiple functions and/or segments.

- Responsible for development and implementation of new ideas that supports work/team.

- Cross function/segment group facilitation/presentation.

- Leads all project and/or program management work including monitoring and tracking of progress and status update communications. Responsible for resource utilization within and across work teams.

- Responsible for the financial implications of projects and/or program budgets. Assists others to identify solutions to issues that negatively impact program and/or project plan.

Background Experience:
The program manager must have strong practical experience in project management, which was gained through managing large and complex projects. In addition, the preferred skills are:

- Lean/Six Sigma
- Good knowledge and handling of project and program management methodology and techniques;
- Good understanding of the wider objectives of the program ando work positively with the wide range of individuals
involved in program management;
- The ability to find innovative ways to resolve problems.

Required Skills:
General Business - Consulting for Solutions, General Business - Ensuring Project Discipline, Leadership - Developing and Executing Strategy

Desired Skills:
General Business - Demonstrating Business and Industry Acumen, General Business - Turning Data into Information, Leadership - Driving Change

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)


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