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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Pharmacy Service Manager

Primary Location: New Albany, OH
Additional Locations: OH-New Albany
This role is office based in New Albany, OH.
The required hours are Monday-Friday 9am-6pm EST.

Clinician with strong clinical and communication skills collaborating w/ the Aetna One Advocate (A1A) multi-disciplinary care team to maximize the health and wellness of the member. Ability to thrive in a multi-tasking environment. Engage both Provider, other clinical disciplines when appropriate, and Member to solve all medication related issues.

Fundamental Components:
Clinical review: 60% Member/Provider education: 15% Communication to clinicians/members & caregivers: 15% Financial Knowledge: 10%

Background Experience:
-Graduation & Licensure from an accredited College of Pharmacy is required
-An active and good standing Pharmacy license is required
-In-depth knowledge and experience in managed care / managed pharmacy / competitive environment preferred
-3+ years of clinical pharmacy/administrative experience required
-Ability to work with multidisciplinary care team required
-Great communication skills and the ability to adjust communication style to suit the audience required
-Ability to thrive in a multi-tasking high-energy environment required
-Expertise in presenting to all audiences ( Clinicians, Plan Sponsors, Support Staff, Executive Management) required
-MTM certification is preferred, not required

Additional Job Information:
Opportunity to join the largest member-centric healthcare provider Growth potential Become a member of the Aetna One Advocate (A1A) Care Management team. The newest & fastest growing segment of Case Management Residency and/or BCPS or similar certification preferred

Required Skills:
Leadership - Collaborating for Results, Leadership - Creating a World Class Workforce, Leadership - Driving Change, Service - Providing Solutions to Constituent Needs

Functional Skills:
Clinical / Medical - Disease management, Clinical / Medical - Precertification, Communication - Member communications, Finance - Financial analysis, Management - Management - Health Care Delivery

Technology Experience:
Aetna Application - Aetna Total clinical View, Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Operating System - Windows

Pharmacy - Registered Pharmacist

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)


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