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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Medicare Broker Manager

Primary Location: McLean, Virginia
Additional Locations: VA-Falls Church, VA-McLean
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Description:
POSITION SUMMARY
Accountable for driving and achieving company defined distribution channel sales
goals and objectives. Responsible for the execution of market strategy impacting the
recruitment, onboarding, engagement, production, and compliance adherence of
assigned independent agent base. Sales, account management and business
retention for Aetna products and services in support of profitable growth and other
business objectives

Fundamental Components:
Prospects for and recruits new agents through collaboration with National and Direct
agency relationships or through agent marketing activities targeted direct to the
agents. Assures appropriate market coverage through management of agent
recruiting activities. Responsible for identifying and developing local preferred agents
to support the attainment of health plan goals. Responsible for onboarding new
agents by supporting their navigation of contracting, certification, and training
requirement. Provides leadership for all broker training, recertification, and testing
through face-to-face, individual, and group meetings and web-based resources.
Administers broker testing and recertification. Proactively develops agent activation.
Strategy should utilize the deployment of various tactics such as face-to-face,
telephonic, and written communication methods and information management.
Responsible for ongoing individual agent management. Responsibilities include the
establishment of production goals and compliance thresholds, along with the
communication and ongoing enforcement of these established expectations with
each assigned agent. Key role is to prioritize broker relationships according to their
ability to meet or exceed expectations. Makes recommendations to management on
agents plan preferred designation and contract level status. Responsible for ensuring
agent adherence to all CMS and Aetna guidelines. Monitors compliance with state,
federal, and health plan regulatory requirements. Maintains all files associated with
broker contracting, including broker agreements. Reports all implementations and
corrections to health plan management. Coordinates response to broker-related
complaints. Investigates documents and retrains brokers as necessary.
Recommends termination of broker relationship with company as appropriate.
Coordinates with the appropriate customer service and health plan resources to
support broker activities. Verifies and validates broker commission payments.
Ensures broker commission payments are submitted for payment. Resolves issues
and inquiries related to commissions from health plan and brokers.

BACKGROUND/EXPERIENCE desired:
Minimum 5 years sales and/or broker sales experience required.
Sales management experience preferred.
Excellent written and verbal communication and presentation skills.
Ability to use standard corporate software packages and corporate applications.
Ability to communicate effectively with all levels of management

EDUCATION
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

LICENSES AND CERTIFICATIONS
Insurance/Life and Health Insurance License is desired


FUNCTIONAL EXPERIENCES
Functional - Sales & Service/Distribution channel management/4-6 Years
Functional - Sales & Service/Sales administration, support, reporting/4-6 Years
Functional - Sales & Service/Individual sales/4-6 Years


ADDITIONAL JOB INFORMATION
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.





Benefit eligibility may vary by position. Click here to review the benefits associated with this position.



Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


Potential Telework Position:
Yes

Percent of Travel Required:
50 - 75%

Click To Review Our Benefits (PDF)

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