Community Outreach CoordinatorPrimary Location: Kalamazoo, Michigan
Additional Locations: MI-Kalamazoo Apply
- Develops, facilitates, and implements outreach activities, special events, programs, and presentations to increase awareness of the health plan’s presence in the community.
- Seeks out and secures event sponsorship. Responsible for building and maintaining relationships with community contacts.
- Responsible for event logistics including reserving space, catering, communication, distributing materials, facilities support, and other similar activities.
- Monitors and/or participates in the preparation and tear down for the event.
- Manages on-site event staffing and handles any problems or emergencies that may arise.
- Acts as contact for all sponsors and event providers. Assures proper documentation for membership and leader driven activities and events.
- Gives individual or group presentations to potential sponsors and members. May conduct new member orientations and lead generating events and activities.
- Provides recommendations and status updates to the department management team as required. Produces and maintains a community events calendar to assist the department with community and member awareness. Performs other duties as required
- Minimal overnight travel may be required
- Valid driver’s license in good standing and access to a reliable vehicle required.
- Ability to work independently and travel alone.
- Excellent interpersonal and negotiating skills
- Demonstrated written and verbal communication skills. Able to present information to various audiences.
- Previous experience working with the Medicaid or Medicare population preferred.
- Bilingual preferred
- Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.
- 3-5 years customer service experience.
- Must be able to work a flexible schedule including weekends and off-shifts as required.
- Associate's degree or equivalent.
- Bachelor's degree preferred
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