At Aetna, we’re pioneering a total approach to health and wellness, focusing on the whole person - body, mind, and spirit. Our more than 4,000 nurses are central to turning our member’s health ambitions, big and small, into achievements. Your role will include helping members stay well, manage health conditions, and access the right care at the right time. As you do this, we’ll support you in achieving more in your life and your work.
What makes a successful nurse? Here are the traits we are looking for:
- Problem Solver
- Results Driven
- Technology Savvy
- Detail Oriented
- Good Listener
- Open Minded
- Team Player
Paid Time Off & Disability
Telephonic Case Manager Registered Nurse (RN)Primary Location: High Point, North Carolina
Additional Locations: NC-High Point Apply
We are looking for full-time RNs to join our team, in the role of Telephonic Case Manager. RN Case Managers will guide members telephonically in defining their health goals and taking appropriate steps to achieve their optimal state of wellness.
-All activities completed telephonically with the member
-Case Manager will work with members currently in an acute illness, such as a hospitalization to facilitate discharge to the next appropriate level of care while addressing any chronic conditions.
-Alternatively, Case Managers will work with members at-risk for experiencing . Goals for this type of member focuses on ensuring our members are referred to the appropriate providers to ensure conditions are
actively being treated.
-Case Manager will assess the medical, psychosocial and social determinants of health for the member, as well as their family and caregiver.
-Working with the member, the CM will assist the member in developing appropriate and realistic health goals, including activities
-Case Managers have multiple resources to utilize to assist in meeting the goals, such as Registered Dietitians, Social Workers, Medical Directors, Pharmacists and more.
-Position is 100% office based and the position utilizes the telephone and computer almost exclusively. Typing is a necessary skill.
-The hours are Monday – Friday (no weekends).
- The office is located at 4050 Piedmont Parkway, High Point, NC. Position is within commutable distance to High Point, Greensboro, Winston-Salem and Burlington!
-Minimum of 2 years of clinical experience as an RN
-All clinical experience will be considered, such as Emergency Department, Home Health, Hospice, Operating Room, ICU, NICU, Telemetry, Medical / Surgical, Orthopedics, Long Term Care and Infusion nursing.
-Strong telephonic communication skills Additional Job Information:
|In this role, you will have the ability to see to it that your members get to their follow up appointments, fill those discharge medications and ideally get back to work and prevent hospital readmissions. This role provides continuity of care, in that the CM will be assigned to their particular members as long as the member remains on our medical plan. Walking along the healthcare journey with your member, you will be able to see positive behavior changes.|
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