At Aetna, a CVS Health Company, we’re pioneering a total approach to health and wellness, focusing on the whole person - body, mind, and spirit. Our more than 4,000 nurses are central to turning our member’s health ambitions, big and small, into achievements. Your role will include helping members stay well, manage health conditions, and access the right care at the right time. As you do this, we’ll support you in achieving more in your life and your work.
What makes a successful nurse? Here are the traits we are looking for:
- Problem Solver
- Results Driven
- Technology Savvy
- Detail Oriented
- Good Listener
- Open Minded
- Team Player
Paid Time Off & Disability
Case Manager RNPrimary Location: High Point, North Carolina
Additional Locations: NC-High Point Apply
This posting is an advertisement for upcoming roles!
This role is office based in High Point, NC.
Hours are Monday-Friday 8am-4:30pm with evening shift rotation until 8pm approximately once per week.
Nurse Case Manager is responsible for telephonically assessing, planning, implementing and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member’s overall wellness.
Through the use of clinical tools and information/data review, conducts an evaluation of member's needs and benefit plan eligibility and facilitates integrative functions as well as smooth transition to Aetna programs and plans.
-Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.
-Assessments take into account information from various sources to address all conditions including co-morbid and multiple diagnoses that impact functionality.
-Reviews prior claims to address potential impact on current case management and eligibility.
-Assessments include the member’s level of work capacity and related restrictions/limitations.
-Using a holistic approach assess the need for a referral to clinical resources for assistance in determining functionality.
-Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at case conferences for multidisciplinary focus to benefit overall claim management.
-Utilizes case management processes in compliance with regulatory and company policies and procedures.
-Utilizes interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation.
-RN with current unrestricted state licensure required
-3+ years of clinical practice experience required
-Case Management experience in an integrated model is preferred
-Multi-state RN unrestricted state licensure preferred
60420EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer
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