At Aetna, we’re pioneering a total approach to health and wellness, focusing on the whole person - body, mind, and spirit. Our more than 4,000 nurses are central to turning our member’s health ambitions, big and small, into achievements. Your role will include helping members stay well, manage health conditions, and access the right care at the right time. As you do this, we’ll support you in achieving more in your life and your work.
What makes a successful nurse? Here are the traits we are looking for:
- Problem Solver
- Results Driven
- Technology Savvy
- Detail Oriented
- Good Listener
- Open Minded
- Team Player
Paid Time Off & Disability
Case Manager (RN) Registered NursePrimary Location: High Point, North Carolina
Additional Locations: NC-High Point Apply
How about dipping your toes into population health nursing and impacting the lives of patients and their families, with no limitation on how long it may take to help that member meet their desired health goals?
We are looking for full-time RNs to join our team, in the role of Telephonic Case Manager. RN Case Managers will guide
members telephonically in defining their health goals and taking appropriate steps to achieve their optimal state of wellness.
This role is ONSITE in High Point, NC. This is NOT a work at home position.
Case Manager works telephonically with the member to assess the medical, psychosocial and social determinants of health for the member, as well as their family and caregiver.
Case Manager will work with members currently in an acute illness, such as a hospitalization to facilitate discharge to the next appropriate level of care while addressing any chronic conditions.
Alternatively, Case Managers will work with members at-risk for experiencing disruptions in their current state of health. Goals for this type of member focuses on ensuring our members are knowledgeable about their conditions and referred to the appropriate providers to ensure conditions are actively being treated.
Working with the member, the CM will assist the member in developing appropriate and realistic health goals, including activities
Case Managers have multiple resources to utilize to assist in meeting the goals, such as Registered Dietitians, Social Workers, Medical Directors, Pharmacists and more.
Position is 100% office based and the position utilizes the telephone and computer almost exclusively. Typing is a necessary skill.
The hours are Monday – Friday with no weekends and paid holidays.
The office is located at 4050 Piedmont Parkway, High Point, NC. Position is within commutable distance to High Point, Greensboro, Winston-Salem and Burlington!Background Experience:
unrestricted RN license for the state of North Carolina
·Must have an active and
·Multi-state RN licensures preferred, but not required (can obtain once hired)
Minimum of 2 years of
clinical experience as an RN
All clinical experience
will be considered, such as Emergency Department, Home Health, Hospice,
Operating Room, ICU, NICU, Telemetry, Medical / Surgical, Orthopedics, Long
Term Care and Infusion nursing. > Strong telephonic communication skills
Additional Job Information: Typical office working environment with productivity and quality expectations
Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor.
Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer.
Ability to multitask, prioritize and effectively adapt to a fast paced changing environment
Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding
Effective communication skills, both verbal and written. Required Skills: Service - Providing Solutions to Constituent Needs, Benefits Management - Maximizing Healthcare Quality, Service - Creating a Differentiated Service Experience Desired Skills: General Business - Demonstrating Business and Industry Acumen, Service - Handling Service Challenges, Service - Working Across Boundaries Functional Skills: Nursing - Discharge Planning Technology Experience: Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft Word Education: Nursing - Registered Nurse Potential Telework Position: Yes Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests
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