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Information Technology

Aetna IT is committed to keeping our members at the heart of everything we do. Our top-talent workforce delivers leading-edge technology, drives innovation, turns vision into action and challenges the art of the possible. We provide best-in-class services to our members by delivering groundbreaking healthcare tools, enabling consumer-friendly interactions and protecting data security. Your mission will be to deliver innovating technology solutions including: Hybrid cloud infrastructure, artificial intelligence/machine learning capabilities and infrastructure as code.

Aetna, a CVS Health Company, is a company with a world-class IT team and we will be counting on you to carry on our success as the preferred provider of infrastructure services for our business partners.

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Success Profile

What makes a successful Information Technologist?
Here are the traits we are looking for:

  • Adaptable
  • Collaborative
  • Communicator
  • Digitally Savvy
  • Good Listener
  • Problem-solver
  • Results Driven
  • Team Player
  • Technologically savvy
  • Versatile
  • Relationship expertise
  • Diplomatic
  • Trustworthy
  • Business Savvy

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Benefits

  • Medical

  • Dental

  • Vision

  • Healthcare
    FSA

  • Dependent
    Care FSA

  • Health and
    Wellness
    Programs

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Job Details

Web Engineer

Primary Location: Hartford, Connecticut
Additional Locations: CT-Hartford
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Description:
Install, implement and support Microsoft IIS that enable Aetna’s enterprise web environments to meet service level agreements while positioning to be responsive and proactive to changing business requirements. Responsible for overall design and setup of the webserver and application server architecture and supporting system software

Fundamental Components:
  • Performs web infrastructure software installs and upgrades. Includes customizing, maintaining and/or developing code to support operations and adheres to Aetna’s Change Management and Code Asset Management policies.
  • Builds web infrastructure environments for development, integration, QA, Stress for Microsoft IIS to support application deployment.
  • Assists and conducts configuration & testing/certification of web infrastructure products, customer support and upgrades.
  • Creates necessary web documentation for install and testing processes.
  • Provide input for Standards for internet and intranet web infrastructure solutions and methodologies.
  • Monitor overall capacity / performance of application and web server environment and perform necessary diagnostic and tuning for Microsoft IIS servers.
  • Tune web infrastructure components for optimal performance for both system and application goals.
  • Monitors product usage to insure efficiency, reliability and adherence to license agreements.
  • Input, planning and support for disaster recovery for the web infrastructure tier.
  • Participates in development of operational tool sets and definition of methodologies.
  • Contributes to establishing usage guidelines and standards for technology exploitation and cost effectiveness.
  • Provide Siteminder software product support for siteminder administration for SSL - internet and intranet applications.
  • Research and develops products tactical plan and participates in strategic planning to meet customer business requirements.
  • Actively participates in development of product standards and usage guidelines at Aetna.
  • Support stress testing and monitoring of applications deployed in the web infrastructure.
  • Consult as necessary to assist in identifying performance and behavior issues with web applications and their impact to the application server behavior.
  • Work closely with IT application developer and architects on application system design and user interface needs and objectives.
  • Participates in all phases of development and implementation.
  • Provides support on product specific technical questions and reviews of business requirements.
  • Participate in small to large complex project initiatives with peer infrastructure and business partners within Web technology space and provide guidance and recommendations on solutions.
  • Diagnose, isolate and debug software problems and performs problem resolution.
  • Work with software vendors to troubleshoot, diagnose and resolve software issues within products.
  • Capture necessary diagnostic information (i.e. traces, dumps) to provide to vendor.
  • Provides 7x24 technical support for web infrastructure tier, including both software product and application issues.
  • Utilizes all of the available diagnostic tools including interacting with the user, the vendor and other technical areas.
  • Participates in developing and implementing the appropriate corrective action.
  • Escalates to technical lead and/or department management as outlined in unit guidelines.
  • Evaluate vendor software packages in lab environment and provide technical recommendations on Aetna integration and implementation.
  • Assist in translating business requirements to achievable technical goals and product requirements.
  • Participates in the development of tactical and long-term strategies for web infrastructure hardware/software solutions taking into consideration performance, reliability, functionality, scalability and cost.
  • Provides input to technology strategies in support of business requirements.
  • Provide analysis and research on web product space, including recommendations for future technology decisions.
  • Work closely with existing software vendors and provide input on product enhancements and features as well as managing the vendor release activity for upgrades and maintenance adhering to Aetna’s software currency schedule


Background Experience:
  • Experience with administration of IIS and background in .Net coding is a plus.
  • Advanced background in web security - specifically for IIS.
  • Powershell or other scripting experience would be a great addition.
  • Windows OS knowledge is another optional skillset.


Additional Job Information:
Looking for a candidate that is interested in learning and supporting IIS for a large company and other web technologies.

Required Skills:
Service - Working Across Boundaries, Technology - Leveraging Technology, Technology - Selecting and Applying Technology Solutions

Desired Skills:
Technology - Creating Technology Partnerships, Technology - Developing Competitive Technology and Architecture, Technology - Promoting Emerging Technology

Functional Skills:
Information Technology - Computer operations

Technology Experience:
Middleware - Microsoft Internet Information Services (IIS), Operating System - Windows

Potential Telework Position:
Yes

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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