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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Senior Engagement Manager

Primary Location: Hartford, Connecticut
Additional Locations: CT-Hartford
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Description:
POSITION SUMMARY
This is a Full-time Hartford Office based or Telework position. Candidate needs to reside in CT. The Senior Engagement Manager is a critically important role within Aetna's value based contracting efforts. This position works daily with groups to convince them to first engage with the ideas of Value based contracting and then convinces them to change. It is a significant part of Aetna's future vision. Supports the business by recommending appropriate actions, strategies and/or alternatives to meet business needs. Has responsibility for leading/managing all aspects of a project and or program such as planning, coordination, development, implementation including the financial implications while prioritizing work, resources and time. Ensures the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Highly collaborative process often managing relationships across the segments or multiple functional areas.

Fundamental Components:
The Senior Engagement Manager will report to the Director of Provider Engagement and will own accountability for multiple Medicare Provider Collaborations. The EM will meet with groups on a regular basis to handle provider requests and concerns while managing routine servicing operations to realize the terms of the VBC and responding to ad-hoc requests and issues raised by providers and Aetna. He/she will coordinate cross-functional groups across the wider Aetna organization to carry out these servicing activities. He/she works to ensure that the providers and Medicare Provider Collaborations are functioning successfully and the VBC arrangement is working to improve quality of care while reducing costs. In addition, this individual will work collaboratively with the Aetna local and National Network, Operations, Sales and other teams in the development, coordination, execution and management of Medicare Network Provider Collaboration strategies in defined geographies to support Medicare Advantage growth and performance improvement opportunities.

BACKGROUND/EXPERIENCE desired:
7+ years experience with several of the following methodologies: management consulting, project consulting, business process consulting, financial strategic analysis, mergers and acquisitions, strategic business planning, and/or risk management consulting. Experience with enterprise-wide and/or cross-functional large scale initiatives with high degree of complexity. Demonstrated experience successfully implementing change in complex organizations. Demonstrated superior business process, project management and organizational redesign experience. Demonstrated leadership with relevant initiatives: Business process, enterprise business project management/consulting, financial strategic planning and analysis, mergers and acquisitions, strategic planning, risk management. Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.

EDUCATION
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

FUNCTIONAL EXPERIENCES
Functional - Network Management/Contract negotiation/4-6 Years
Functional - Finance/Financial analysis/1-3 Years
Functional - Project Management/Cross-functional project management/4-6 Years


TECHNOLOGY EXPERIENCES
Technical - Aetna Applications/Enterprise Provider Database System/4-6 Years/End User
Technical - Aetna Applications/Strategic Contracts Manager/4-6 Years/End User


REQUIRED SKILLS
Leadership/Driving Change/MASTERY
Sales/Negotiating collaboratively/MASTERY
Service/Creating a Differentiated Service Experience/ADVANCED


DESIRED SKILLS
Finance/Creating Profitable Partnerships/MASTERY
General Business/Ensuring Project Discipline/MASTERY
Leadership/Engaging and Developing People/MASTERY


ADDITIONAL JOB INFORMATION
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.





Benefit eligibility may vary by position. Click here to review the benefits associated with this position.



Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


Potential Telework Position:
Yes

Percent of Travel Required:
10 - 25%

Click To Review Our Benefits (PDF)

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