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Information Technology

Aetna IT is committed to keeping our members at the heart of everything we do. Our top-talent workforce delivers leading-edge technology, drives innovation, turns vision into action and challenges the art of the possible. We provide best-in-class services to our members by delivering groundbreaking healthcare tools, enabling consumer-friendly interactions and protecting data security. Your mission will be to deliver innovating technology solutions including: Hybrid cloud infrastructure, artificial intelligence/machine learning capabilities and infrastructure as code.

Aetna, a CVS Health Company, is a company with a world-class IT team and we will be counting on you to carry on our success as the preferred provider of infrastructure services for our business partners.

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Success Profile

What makes a successful Information Technologist?
Here are the traits we are looking for:

  • Adaptable
  • Collaborative
  • Communicator
  • Digitally Savvy
  • Good Listener
  • Problem-solver
  • Results Driven
  • Team Player
  • Technologically savvy
  • Versatile
  • Relationship expertise
  • Diplomatic
  • Trustworthy
  • Business Savvy

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  • Medical

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  • Vision

  • Healthcare

  • Dependent
    Care FSA

  • Health and

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Job Details

Quality Analyst

Primary Location: Hartford, Connecticut
Additional Locations: CT-Hartford
Define, develop, maintain, and execute test scripts on time and escalate issues and risks as appropriate to ensure program deliverables stay on track. Responsible for defect ownership from identification to closure. May provide Subject Matter Expertise, to include test planning and identifying data, as required.

Fundamental Components:
Contributes to the delivery and support of QA services; identifies process deviations for correction or process improvement opportunities and works with appropriate areas to define and implement. Supports the ECOM PMO by participating/providing input during requirements and specification walkthroughs; contributing to the development of the test plan; contributing to the development of project and release Master Test Strategy documents; assisting in the preparation of test estimates and project schedules. Participates in test plan/test case/test script walkthroughs to understand testing to be accomplished and suggest changes, efficiencies within or between projects. Works with to provide input into project, release data needs; assists ECOM Center of Excellence in keeping regression test bed up-to-date by identifying test cases to be included in the next run at the end of each release. May be focal point to the ECOM Project Manager for status, issues and metrics; responsible for escalating project, release items (issues, concerns, defects) to ECOM Project Manager and for communicating own issues, developing options to mitigate negative impacts to release schedule; assists the ECOM Project Manager in understanding impacts of issues in other areas on own area of testing. Defines, develops, and maintains test scripts. Independently executes test plans and test scripts. Independently validates results of test execution and actual vs. expected results. Records and tracks defects uncovered during the execution of tests. Actively participates in resolution; proposes and designs retest cases/scripts/data to retest defects. Proactively manages to assigned schedule and reports status against plan; may oversee the work of assigned team members on all applications involved in a project or projects; ability to understand and relate project issues to release impacts and to define options that sustain the testing schedule. Proactively escalates issues, problems, status to the ECOM Project Manager and alerts/communicates with team on items of impact to ensure adherence to QA test schedule. Actively participates in meetings to address research options and define best approach. Ensures timely and accurate entry of status, defect information and metrics to facilitate accurate/timely QA reporting at release level. May participate in QA production certification tasks. Identifies automation opportunities and implements on future project/release testing. May be asked to run automation and validate actual against expected results. Utilizes tools and methodologies to improve individual/team effectiveness and to increase efficiencies in the QA process. Performs related duties as assigned or requested.

Background Experience:
Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook) and Internet Explorer. Demonstrated ability to multi-task and support multiple projects, releases simultaneously. Experience with software project life cycles. Experience with automated test tools, modeling tools, test validation tools, change management tools and test case generation techniques required. BS with 3+ years experience directly related to the duties and responsibilities specified, or an equivalent combination of education and work experience.

Additional Job Information:
Ability to work effectively with a diverse workforce and in a matrix team environment.Excellent analytical ability, judgment, negotiation, teamwork and written and verbal communication skills.

Required Skills:
Leadership - Anticipating and Innovating, Leadership - Collaborating for Results, Technology - Leveraging Technology

Desired Skills:
General Business - Communicating for Impact, General Business - Consulting for Solutions, General Business - Demonstrating Business and Industry Acumen

Functional Skills:
Information Technology - Quality engineering / assurance, Information Technology - Strategy & planning, Information Technology - Testing

Technology Experience:
Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft Word

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


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