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Aetna is now a CVS Health Company

Program Manager: Innovation and Consulting

Primary Location: Hartford, CT
Additional Locations: CT-Hartford
The Program Manager has a passion for healthcare and is responsible for proactively identifying issues within the organization and/or the industry and leads the design and execution of solutions to address those challenges. Is an innovative/ strategic thinker with an entrepreneurial mindset and strong external insights to drive the changes needed to transform the healthcare industry. Has responsibility for designing & delivering enterprise-wide and business-specific solutions to support corporate strategy, business growth and professional career development. Promotes all Talent Development programs and services.

Leads the work and deliverables of multiple, complex projects or programs, through to implementation, that impact multiple processes, systems, functions and products. They help our business units – and our company – meet corporate objectives and compete more successfully in the marketplace. Supports the business by recommending appropriate actions, strategies and/or alternatives to meet business needs. Has responsibility for leading/managing all aspects of a project and or program such as planning, coordination, development, implementation including the financial implications while prioritizing work, resources and time. Ensures the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Highly collaborative process often requires managing relationships across the segments or multiple functional areas.


Fundamental Components:
- Manages complex consulting engagements with leaders around strategy, business growth, innovation and leadership
- Leads and designs solutions for business unit leaders and human resource business partners
- Proactively designs and tests new solutions to address gaps around talent, culture and business that will impact the organization and the healthcare industry
- Builds relationships with internal and external partners to foster collaboration that will transform healthcare
- Engages with external partners to design Business Immersion Experiences that will shift the mindset of CVS Health leaders around business, innovation, culture, talent & leadership to transform the healthcare industry
- Designs and facilitates Strategic Execution and Community Connections workshops to help leaders with their most critical strategic imperatives around talent, culture, community and business growth
- Manages the end to end process associated with Innovation tournaments to help leaders develop new products & services and to create a culture of innovation
- Utilizes workforce and talent analytics to identify and address talent gaps to achieve business goals
- Ensures learning technology tools and infrastructure support Talent Strategy business requirements
- Works with business unit leaders to support large-group strategy meetings
- Pilots new development ideas, products and services
- Collaborates with other enterprise and functional training areas to achieve business goals

Background Experience:
- 8-10 years professional experience in a corporate training function
- BS/BA or equivalent experience

- Consulting / coaching experience
- Instructional design and development experience
- Design thinking / customer-centered design experience
- Large group facilitation / presentation experience
- Experience supporting senior leaders in a large, matrix organization
- Excellent communication skills both verbal and written.
- Strategic Planning and Social Media skills desired.
- Project management skills preferred
- D
evelopment and management of multiple budgets related to various projects and/or programs preferred
- Proven negotiation skills and a proven track record in meeting project milestones and negotiating for resource

Additional Job Information:
Ability to communicate effectively with all levels of management.Proven ability to satisfy customers needs and develop alternatives to resolve issues.

Potential Telework Position:

Percent of Travel Required:
10 - 25%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)


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