Multi-Channel Campaign Business Analysts/TesterPrimary Location: Hartford, Connecticut
Additional Locations: CT-Hartford Apply
Business Analysts (BA) are responsible for partnering with Product Owners, Campaign Managers and other team members in managing multi-channel campaigns (with a focus on email and SMS) .
Responsibilities will include requirements articulation, elicitation, and documentation we well as testing of the final campaign product. This position requires a detail-oriented individual who can follow defined processes while applying critical thought to determine when processes need to be updated. The candidate must be highly motivated, willing to quickly learn new tools and techniques, and able to work in a fast-paced environment with team members dedicated to ensuring the highest level of quality in campaign delivery.
61193Fundamental Components: - Works in a fast paced and agile work environment.
- Gathers requirements to build and test communications programs/campaigns
- Performs QA on program builds created by other team members
- Provides feedback and status updates for every phase of the campaign implementation cycle
- Reviews and contribute to documentation knowledge base
- Maintains project timelines and status reports, communicates key milestones and risks to stakeholders.
- Identifies and communicates opportunities for process improvements.
- Works with entire team to ensure timely solutions for business owners
Background Experience: Proven ability to work in fast paced environment.
Highly motivated individuals who would like to learn, take direction well, and grow within our organization.
Superior attention to detail and accuracy
Well-developed trouble-shooting skills
Excellent written and verbal communications skills
Excellent team collaboration skills
Ability to develop and follow test cases
Ability to handle multiple projects and escalate as appropriate
Experience with email marketing campaigns and healthcare background preferred.
Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
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