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At Aetna, we’re pioneering a total approach to health and wellness. As an underwriter, you’ll provide valuable, ongoing financial insights for corporate clients and determine accurate and competitive rates and fees for new and renewal business. We’ll count on you to negotiate rates that meet our customer’s financial needs while delivering high-quality products, claims projections, funding evaluations and financial accounting packages. And we’ll support you in achieving more in your life and your work.

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Success Profile

What makes a successful underwriter? Here are the traits we are looking for:

  • Analytical
  • Collaborative
  • Communicator
  • Integrity
  • Leadership
  • Strategic
  • Adaptable
  • Ambitious
  • Deadline-oriented
  • Detail-oriented
  • Multi-tasker
  • Organized
  • Positive
  • Problem Solver

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  • Health

  • Wellness

  • Financial

  • Paid Time Off & Disability

  • Life Insurance

  • Additional Benefits

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Job Details

Manager, Underwriting (Pharmacy)

Primary Location: Hartford, Connecticut
Additional Locations: CA-Concord, CT-Hartford, FL-Jacksonville, GA-Atlanta, MO-Kansas City, NE-Omaha, PA-Blue Bell

The Aetna Rx Underwriting team is seeing a strong Manager in the Pharmacy Underwriting for a growing and highly visible Integrated Business unit. This seasoned leader is responsible for ASC Pharmacy pricing and business objectives for New Business and Renewal for all segments for a large territory of approximately 1 Billion of gross Pharmacy spend. Lead a team of 5-7 front line Underwriters. Strong technical knowledge of Pharmacy or other health Products preferred.

Manages an underwriting team performing either moderately complex or varying new business and/or renewal underwriting or accounting functions or a multi-functional underwriting team or establishing underwriting policies and ensures cost effective risk management and quality customer service in support of stated mission and key performance metrics for a single function or market segment. Anticipate and recognize matters that materially affect financial results and make sound, unbiased recommendations on these matters. Managers of Underwriting have managerial responsibilities for staff and may support Director as backup.

Fundamental Components:
Leads team to achieve department specific goals through articulation and application of business strategy, initiatives, and underwriting policy.

Manages workflow within unit and directs changing priorities.

Ensures that timely actions and deliverables are met, and team members have the information to do their jobs.

Escalates underwriting exceptions and financial variances to senior management balancing membership, revenue growth and profitability targets.

Engages in underwriting decisions with significant benefit implications.

Articulates company services, product standards, underwriting policies and new initiatives to sales, customers, brokers & consultants.

Leads process improvement initiatives to improve productivity, accuracy, and/or customer service and influences tool development.

Takes accountability for driving solutions to completion.

Responsible for manager activities related to staffing, talent management, training and development.

Takes accountability for the team to ensures customer specific documents, deliverables and account related information produced by the team are accurate and support the customers quote/renewal strategy.

Also ensures accurate reporting of financials is maintained for the team.

Oversees training of underwriting staff and internal customers and external constituents.

Provides opportunities to develop skills and experiences.

Uses knowledge of competition and competitive landscape to evaluate and minimize risk while maximizing profitability.

Negotiates and explains rate development and application of underwriting policy.

Assists team members in handling difficult sales/renewal situations.

Background Experience:
Some travel may be required.

Demonstrated success in communicating effectively with internal and external constituents.

7-10 years financial underwriting experience with extensive insurance industry knowledge.

Solid knowledge of other benefit program(s) (Medical, Dental, Vision, Pharmacy, Stop Loss, Medicare, Voluntary etc.) and pricing of related benefits a plus.

Experience in building strong cross-functional relationships with internal and external constituents.

Experience in anticipating customer needs and requirements as well as facilitating and negotiating using tact and diplomacy.

Demonstrated leadership that fosters and supports a strong team of individual contributors.

Bachelor's degree or equivalent work experience.

Degree in Mathematics, Economics, Accounting or related field preferred.

Additional Job Information:
Exhibits proven leadership skills that will enable him/her to foster and support a strong team, leading by example.Able to anticipate customer needs and requirements as well as to facilitate and negotiate using tact and diplomacy.Communication with outside consultants and customers.Some travel may be required.

Required Skills:
General Business - Applying Reasoned Judgment, General Business - Consulting for Solutions, Leadership - Developing and Executing Strategy

Potential Telework Position:

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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