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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Communications Project Manager

Primary Location: Hartford, Connecticut
Additional Locations: CT-Hartford
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Description:
Unique opportunity to join a fast-paced, growing health care communications agency within Aetna. Responsible for managing innovative and unique communication strategies/projects for new and existing customer accounts. Client facing, revenue generating role.








Fundamental Components:

Customized Communications Group (CCG) is a creative agency within Aetna that produces custom communications for customers using print and digital media. In this role, you will:

  • Cultivate strong relationships with assigned customer accounts and their Aetna account team
  • Present/articulate CCG capabilities to a broad audience
  • Listen carefully to each customer's challenges and goals to assess communication opportunities
  • Brainstorm ideas, suggestions and recommendations with the CCG team
  • Prepare and deliver proposals and price estimates
  • Manage projects from start to finish (print, web, video, multi-media)
  • Prepare creative briefs and project timelines
  • Provide guidance and direction to the team to be sure all aspects of the project align with customer expectations
  • Review all creative concepts for client readiness
  • Share concepts with client at each stage of development; provides clients feedback/direction to the creative team
  • Coordinated legal, QCC and other required reviews
  • Monitors and documents project timelines, progress and budget
  • Bills projects within 30 days of completion, contributing to revenue goals
  • Tracks and monitors billable time
  • Proactively shares ideas and suggestions with team (project results, metrics, best practices)
  • Recommend and embrace process improvements and enhancements


Background Experience:
Experienced professional with 3+ years in health care communications or related experience.
Solid understanding of employee benefits and wellness programs.

Excellent communications skills (written and verbal).
Strong collaboration skills and project management experience.
Able to manage communications projects using a variety of media (print and digital).

Additional Job Information:
  • Client focused, deadline driven, and a creative flair for reviewing copy and design
  • Able to build and strengthen customer relationships
  • Strong attention to detail and deadlines
  • Able to prioritize and juggle multiple projects


    • Required Skills:
      General Business - Consulting for Solutions, General Business - Demonstrating Business and Industry Acumen, Service - Providing Solutions to Constituent Needs

      Desired Skills:
      Benefits Management - Encouraging Wellness and Prevention, Finance - Servicing Customers Profitably, General Business - Ensuring Project Discipline

      Functional Skills:
      Communication - Member communications, Communication - Multi-media communications management, Marketing - Communications, Project Management - Communications Management

      Technology Experience:
      Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft Word, Desktop Tool - TE Microsoft Excel

      Potential Telework Position:
      No

      Percent of Travel Required:
      10 - 25%

      EEO Statement:
      Aetna is an Equal Opportunity, Affirmative Action Employer

      Benefit Eligibility:
      Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

      Candidate Privacy Information:
      Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

      Click To Review Our Benefits (PDF)

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