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Aetna is now a CVS Health Company

Business Project Program Senior Manager

Primary Location: Hartford, CT
Additional Locations: CT-Hartford
This position resides on the Commercial Business ABX Team and will support Aetna's Commercial Business to drive continuous improvement and process transformation throughout our portfolio of businesses. Aetna's Achieving Business eXcellence (ABX) program is focused on creating a culture of everyday problem solving and continuous improvement using Lean Six Sigma tools and methodologies.

We are looking to augment our team with individuals who have a passion for driving change and are willing to challenge the status quo. The ideal candidate will be a customer-centered, service-oriented, problem-solver with the capacity to handle many different types of work simultaneously. The successful candidate will have demonstrated experience in lean six sigma (black belt or equivalent experience), strong analytic skills, facilitation skills and strong interpersonal/communication skills. Healthcare experience preferred as is experience in lean deployments

This position will be located in Hartford, CT, and will require travel to other Aetna locations approximately 15-25% of the time.

Fundamental Components:
Fundamental Components:
  • Develop and deploy the critical elements of a Lean Operating System focused on operational excellence, managing with data, and focusing on customer and employee satisfaction to drive financial benefits
  • Partners with specific business areas to create Continuous Improvement Roadmaps, gather data and develop KPIs and trending reports, design and prepare ABX events, conduct ABX events, coach and mentor through post event implementation
  • Conduct training sessions in support of lean six sigma tools / methodologies
  • Proactively identifies opportunities for improvement and independently influences business leader(s) including the most senior level to act or change behaviors through complex negotiations and/or expert consultation that promotes issue resolution
  • Communicates compelling and concise results to empower business owner and decision making process regarding project opportunities
  • Strives or guides engagement using a disciplined repeatable methodology
  • Provides oversight to or drives initiative planning as required

Background Experience:
  • Proven leadership experience setting strategic direction and influencing change that resulted in quantifiable positive outcomes.
  • Proven track record managing complex projects and or programs that resulted in cost savings.
  • Project management experience.
  • Six Sigma and LEAN certification; Green or Black Belt coupled with demonstrated work experience a must.

Additional Job Information:
Ability to communicate effectively with management.

Required Skills:
Leadership - Developing and Executing Strategy, Leadership - Driving Change, Leadership - Engaging and Developing People

Desired Skills:
General Business - Demonstrating Business and Industry Acumen, Leadership - Anticipating and Innovating, Leadership - Creating Accountability

Functional Skills:
General Management - Data analysis & interpretation, Leadership - Lead significant enterprise-wide initiative, Management - Management - Process and quality improvement, Project Management - Cross-functional project management

Project Management - Project Management Professional (PMP), Project Management - Six Sigma Certification: Green Belt

Potential Telework Position:

Percent of Travel Required:
10 - 25%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)


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