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Business Project Program Manager

Primary Location: Hartford, CT
Additional Locations: CT-Hartford
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Description:
Leads the work and deliverables of multiple, complex projects or programs in support of the HR Technology strategy and systems. The complexity of projects may vary and can impact multiple processes, systems, functions and products.

Fundamental Components:
Develops and implements strategic business plans to achieve business goals within the systems and related functionality.

Proactively leads a complex project by setting strategic direction for the system and often related downstream systems.

Act as a consultant to understand compensation related and other HR initiatives, and assess how our existing technology tools can best deliver on these initiatives. Work with the customer to identify and document the business requirements, conduct requirement reviews, and obtain approval and sign off.

Partner with the technology vendors to determine necessary system changes.

Configure the system to fulfill the business requirements, and creatively develop workarounds if necessary.

For system upgrades, conduct impact analysis of technology changes on business processes and downstream systems.

Manage and oversee user acceptance testing, and work with the vendor to ensure defect resolution.
Document, track, and report on day-to-day system issues and work with the vendor to ensure timely resolution.
Participate in other HR sponsored projects as needed to provide Business Analyst support from an HR Technology perspective.

Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the enterprise and related policies.

Collaborates and partners with others in Human Resources and other business areas across/within segments or other business areas to ensure all workflow processes and interdependencies are identified and addressed.

Consults with constituents (these may be internal and/or external) to scope/define project.

Influences change in order to improve performance results, organization effectiveness and/or systems/quality/services.

Obtains financial support with collaboration of the business owners for most complex projects or supports this work as it relates to program management.

Collaboratively works as multiple functions and /or segments to obtain agreement from all impacted parties (e.g., up and downstream effects often impact multiple functions and/or segments.

Responsible for development and implementation of new ideas that supports work/team.

Leads all project and/or program management in support of system upgrades and releases, including monitoring and tracking of progress and status update communicating to stakeholders.

Responsible for resource utilization within and across work teams.

Background Experience:
Proven project management skills.Experience includes development and management of multiple budgets related to various projects and or program.Proven negotiation skills.Proven track record in meeting project milestones and negotiating for resources. BS/BA or equivalent experience and 8-10 years of experience related to standards & measurements, technology, systems and processes, including project consultation preferred. Knowledge of SharePoint development preferred.

Additional Job Information:
Ability to communicate effectively with all levels of management.Proven ability to satisfy customers needs and develop alternatives to resolve issues.

Required Skills:
General Business - Consulting for Solutions, General Business - Ensuring Project Discipline, Leadership - Collaborating for Results

Desired Skills:
Leadership - Collaborating for Results, Technology - Justifying the Business Case, Technology - Selecting and Applying Technology Solutions

Functional Skills:
Information Technology - Project management, Project Management - Communications Management, Project Management - Cross-functional project management, Project Management - Plan development, Project Management - Project Management Consulting

Technology Experience:
Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft Project, Desktop Tool - Microsoft SharePoint, Desktop Tool - Microsoft Visio

Education:
Project Management - Project Management Professional (PMP)

Potential Telework Position:
No

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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