Billing Premium ConsultantPrimary Location: Hartford, CT
Additional Locations: CT-Hartford Apply
64698Fundamental Components: Provide clients with an accurate invoice and ensure that payments are posted accurately across various benefits and account structure. Reconcile the client payment. Monitor, research and resolve collection of outstanding premium and overdue accounts in accordance with the established process. Ensure all manual adjustments, refunds and write-offs are appropriately submitted, adhering to policy guidelines. Consult with internal/external clients to identify accurate account structure, billing format and payment method to meet client expectations. Collaborates with other functions to resolve discrepancies. Reviews account receivable and administrative reports to monitor account balances and reconciliation statuses. Effectively communicates, follows up and understands how and when to escalate issues Background Experience: Financial/Accounting experience a plus. Must be able to work independently as well as in a team environment. Able to multi-task and problem solve. Good listener with the ability and confidence to interact effectively with both internal and external clients. Attention to detail, excellent verbal and written communication as well as analytical skills preferred. Proficiency in Microsoft excel ex: V-Lookup & Pivot tables. Financial Experience a plus. Additional Job Information: Ability to analyze financial information and reports. Ability to prioritize tasks/work effectively. Strong verbal and written communication skills. Well organized. Math and accounting skills. Problem solving skills. Attention to detail and accuracy. This is an exciting opportunity to join the Aetna International billing team as we continue to grow and look for better ways to do things. We are looking for an energetic and enthusiastic individual to fill this position. Required Skills: General Business - Applying Reasoned Judgment, General Business - Communicating for Impact, General Business - Maximizing Work Practices Desired Skills: Service - Case Administration, Service - Creating a Differentiated Service Experience, Service - Providing Solutions to Constituent Needs Functional Skills: Customer Service - Customer Service - Plan Sponsor - Account Receivable, Customer Service - Customer Service - Plan Sponsor - Billing premium & reconciliation Technology Experience: Desktop Tool - Microsoft Outlook, Desktop Tool - Microsoft Word, Desktop Tool - TE Microsoft Excel Potential Telework Position: No Percent of Travel Required: 0 - 10% EEO Statement: Aetna is an Equal Opportunity, Affirmative Action Employer Benefit Eligibility: Benefit eligibility may vary by position. Click here to review the benefits associated with this position. Candidate Privacy Information: Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
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