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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Care Associate BH

Primary Location: Fresno, California
Additional Locations: AZ-Phoenix, AZ-Scottsdale, CA-Encinitas, CA-Fremont, CA-Fresno, CA-Gold River, WA-Seattle
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Description:
POSITION SUMMARY
Provide service to clinical teams in support of optimal care.

Fundamental Components:
Monitor Fax Mailboxes/Task buckets
Provider Searches
Submit PIN requests
Assign cases to clinicians
Forward documents for Back end imaging

BACKGROUND/EXPERIENCE desired:
Behavioral Health welcomed but not necessary. Education: High School (GED) or Associates Degree. Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding. Work requires sitting for extended periods, talking on the telephone and typing into the computer.

EDUCATION
The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.

FUNCTIONAL EXPERIENCES
Functional - Customer Service//


REQUIRED SKILLS
Benefits Management/Interacting with Medical Professionals/ADVANCED
General Business/Communicating for Impact/FOUNDATION
Leadership/Driving a Culture of Compliance/ADVANCED


ADDITIONAL JOB INFORMATION
This is an opportunity to be part of a high performing dynamic team while enjoying the flexibility of working from home.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.





Benefit eligibility may vary by position. Click here to review the benefits associated with this position.



Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


Potential Telework Position:
Yes

Percent of Travel Required:
0 - 10%

Click To Review Our Benefits (PDF)

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