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Director, Medicare Supplement Learning and Performance (63587BR)

Primary Location: Franklin, TN
Additional Locations: TN-Franklin
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Description:
Develop and execute a training strategy to support the mission and business goals of the business segment or shared service area to which the training group is aligned; leverage and coordinate alignment to enterprise talent strategy, infrastructure and tools. Oversee the design, development, delivery and evaluation of state-of-the-art training tools and programs to equip Aetna employees and other related audiences to achieve superior levels of quality, service and business results.

We are looking for a Training Director to design and oversee all learning and development programs within our organization. Training Director responsibilities include identifying training needs based on skills gap analyses, developing group and individual learning courses and managing the training budget. To be successful in this role, you should have solid experience organizing trainings, designing the educational curriculum, and experience in pod and/or self-directed business teams.

Ultimately, you will help us develop our employees’ skills in order to improve quality of work, productivity and retention, leverage and coordinate alignment to enterprise talent strategy, infrastructure and tools. Oversee the design, development, delivery and evaluation of state-of-the-art training tools and programs to equip Aetna employees and other related audiences to achieve superior levels of quality, service and business results.



Fundamental Components:
Provide leadership and management to business area training organization; achieving or exceeding all Aetna’s expectations for leaders. Utilize workforce and talent analytics in conjunction with Aetna’s strategic and operational goals to determine development needs for aligned businesses Develop a training strategy that supports the achievement of business performance goals and aligns with Aetna's enterprise talent strategy. Ensure that Aetna's strategic messages are appropriately imbedded in training tools and programs. Work in partnership with Enterprise Workforce Development to support business specific talent segment and leadership needs for aligned business Identify and manage vendor relationships to supplement internal capabilities and produce cost effective, state-of-the-art training solutions. Utilize a variety of educational media to ensure the right training is available to support the specific needs of multiple and diverse audiences within area(s) of accountability. Manage design, development and delivery of performance-based training for designated audience. Evaluates effectiveness and return on value of training programs. Ensure compliance with all Aetna learning standards and policies (e.g., vendor management, learning management, instructional design and user interface standards etc.). Collaborate with other enterprise and functional training areas for impact and integration of efforts. For supervisory positions, Exhibits behaviors outlined in Learning Head Skills

Background Experience:
7-10 years professional experience managing a corporate training function. Bachelor's degree required; Master's degree preferred.

Ideal candidate will have working experience of supporting/leading a matrixed training organization in support of a self-directed work group.

Candidates possessing experience in changing a culture and implementing participatory and change management engagement with internal partners go to the top of the list.

Additional Job Information:
Superior knowledge and application of performance-based instructional design methodologies, adult learning principles and educational media.



Potential Telework Position:
No

Percent of Travel Required:
0 - 10%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

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