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Vendor Manager

Primary Location: Farnborough, HANTS
Additional Locations: HANTS-Farnborough
About Aetna
Aetna are a leading diversified health care benefits company, serving an estimated 44 million people. We offer industry-leading information, tools and resources to help people achieve their best possible health. A Fortune 5 company, Aetna (part of CVS Health) is the third largest health care benefits company in the United States.
Aetna’s global business, Aetna International, is one of the world’s largest and most prominent providers, with more than 650,000 members worldwide and a direct settlement network of over 125,000 hospitals and clinics.
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare across the globe. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
As well as some excellent benefits and a fantastic working environment, we will give you the space to grow and provide you with opportunities to learn new skills to keep you developing personally and professionally.
Join us and help turn health ambitions into achievements.
About the role
As the Vendor Manager/TPA Governance Manager you will have a unique opportunity to lead the development and refinement of the TPA (Third Party Administrator) management strategy and process within Aetna International. In this role, you will be working with senior leaders and global functional subject matter experts, working across all regions with responsibility for establishing the governance model for how we identify, contract and manage new TPAs.
Your typical day will include:
Developing the governance framework, partnering with regions to understand their local needs, developing, training and maintaining guidelines for process, and communicating best practices
Managing the governance process, developing cadence for meetings, and reporting out to senior leadership
Managing strategic development and ensure connectivity to relevant and priority business objectives
Acting as “global view” when a new TPA is being considered in a region
Partnering with regions, central data team, and central operational governance team to develop TPA strategy, review and assess current TPAs, and determine best next steps
Advising and providing, analytic and consultative support to overall business objectives
Undertaking analysis and documentation of existing business processes and workflows in operational projects to identify process improvement areas
Providing recommendations and re-designing workflows to senior leadership to drive maximum operational and financial effectiveness
What you’ll need
Previous experience managing vendors ideally within an insurance and/or healthcare setting
Ideally you’ll have knowledge of healthcare TPA’s
You’ll be a strong influencer/ negotiator with a high degree of analytical ability
Leadership skills to direct, support and guide our existing teams.
A high level of communication skills is required to engage stakeholders both internally and externally
You’ll be commercially focused and results driven
The Perks
Competitive salary
Discretionary annual bonus
7% Company Pension
Private healthcare + discounted lifestyle benefits including gym membership, flights & hotels, Starbucks, cinema tickets
Life Insurance
Income protection insurance
25 days holiday plus bank holidays – rising to 30 days after 5 years!
We’ll help you grow by providing support for your professional development
Well-being initiatives to keep you healthy
Fresh fruit and drinks
Monthly employee appreciation lunches
Social activities – we work hard but like to have fun too!
We’d love to hear from you, so don’t forget to follow us on Twitter, LinkedIn or find us on Facebook!


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