Description: About Aetna
Aetna are a leading diversified health care benefits company, serving an estimated 44 million people. We offer industry-leading information, tools and resources to help people achieve their best possible health. A Fortune 8 company, Aetna is the third largest health care benefits company in the United States.
Aetna’s global business, Aetna International, is one of the world’s largest and most prominent providers, with more than 650,000 members worldwide and a direct settlement network of over 125,000 hospitals and clinics.
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare across the globe. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
As well as some excellent benefits and a fantastic working environment, we will give you the space to grow and provide you with opportunities to learn new skills to keep you developing personally and professionally.
Join us and help turn health ambitions into achievements.
About the role
We have a great new opportunity for a Sales Support Consultant to provide support and assistance to our sales team on a 12 month fixed term basis.
This is a highly varied and important role where you will take on many different responsibilities and supporting a wide range of stakeholders. You will be recognised as a key member of the team and show passion and enthusiasm for supporting our customers, sales and meeting internal expectations.
Your typical day will include:
•Developing mutually rewarding working relationships with various client contacts by providing excellent customer service
•Supporting Sales and Account Managers to ensure all data is maintained accurately in Salesforce
•Coordinating the team’s calendars to ensure that sufficient cover is in place during annual leave and/or external visits
•Providing data and reports to help the sales team
•Managing the correspondence between the sales team and their clients
•Supporting the team in revenue goals, building relationships with sales teams, prospects and customers
What you’ll need
•Experience of working in a sales support or similar administrative role
•Health insurance industry or customer service experience preferred but not essential
•Excellent telephone manner and great communication skills
•You’ll be highly organised and able to work to deadlines
•Good problem-solving skills with an ability to 'think outside the box’
•You’ll also need to be an effective relationship builder as you will be liaising with internal and external decision makers
•Discretionary annual bonus
•7% Company Pension
•Private healthcare + discounted lifestyle benefits including gym membership, flights & hotels, Starbucks, cinema tickets
•Income protection insurance
•25 days holiday plus bank holidays – rising to 30 days after 5 years!
•We’ll help you grow by providing support for your professional development
•Fresh fruit and drinks
•Monthly employee appreciation lunches
•Social activities – we work hard but like to have fun too!
•Well-being initiatives to keep you healthy
As we’re based on the Farnborough Business Park, you might choose to spend your lunch break at a military fitness or yoga class, enjoying one of the various beauty and relaxation treatments on offer (discounted fees apply) or playing table tennis in our Atrium.
We offer a free shuttle bus from Farnborough Main and North stations and into Farnborough town centre at lunchtime.
We’d love to hear from you, so don’t forget to follow us on Twitter, LinkedIn or find us on Facebook!
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