Graduate Placement Opportunities 12 month FTCPrimary Location: Farnborough, United Kingdom
Additional Locations: HANTS-Farnborough Apply
At Aetna International we are committed to building customer centric experiences for our members around theworld and creating connected seamless journeys across our health eco system.
Our graduate roles will give you international exposure and the opportunity to work across many disciplinesincluding; marketing, digital, IT and operations.The ability to roll your sleeves up and get stuck in, be highly organized and use data to better support our members areall essential parts of the job.
During your 12 month placement, you will gain an end to end understanding of our customer experience, how to take projects from discovery phase through to implementation and delivery, and make your mark in dazzling in our members.
We are looking for talented graduates who can demonstrate skills in the following areas:
·Curiosity about the customer and how we canimprove the member experience
·Ability to use and analyse data to support business decisions through analysis of market research, operational data andthe voice of the customer insights
·Strong communication skills with the abilityto translate the data findings to power point presentations and recommendations
·A commercial eye and can support in the building of business cases
·Ability to put a customer lens on data points across multiple sources, web analytics, google analytics, member deep dives,customer complaints to identify root cause problems and pain points
·Ability and confidence to make recommendations on continuous improvement activity, trends and hotspots
·Collaborative skills as you will be interfacing with other business areas to champion the voice of the customer
·Team spirit; you’ll understand the importance of keeping others up to date, getting buy in as and when needed from business colleagues
·Ability to act as an advocate for change and good at influencing others to see the value in initiatives and identifying solutions
If this sounds like you, and you feel you could bring something to the team, we want to hear from you.
We are keen to accept applications from candidates who have graduated in a Marketing, Communications,Design or Data Science discipline.
We offer a competitive salary, company pension, private healthcare and access to a range of health benefits plus 25 days holiday.
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