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Group Retiree Senior Account Director (63851BR)

Primary Location: Downers Grove, IL
Additional Locations: IL-Chicago, IL-Downers Grove, TX-Dallas
Medicare is a top growth area for Aetna as an enterprise and for the Government business. In 2020, the Group Retiree business will be responsible for over $10 billion in revenue. Leads the management of Group Retiree book of business for Large Groups focusing on retention and growth. Provides strategic sales leadership to maintain and expand business relationships with existing large, complex accounts in the Group Medicare space.

Fundamental Components:
Achieves annual target retention rate with existing customers, spending 80% of time on activities related to retaining the large group clients, growing the membership within the respective book of business and ensuring a best in class experience for both the client and retiree members.
Develops and executes a comprehensive strategic plan for each client which includes demonstrating thought leadership in the Medicare and retiree experience space, updating clients on enhanced program features and Aetna innovations.
Delivers organized, polished presentations of solutions, with benefits tied to the constituent’s business needs.
Facilitates external meetings, including planning the meeting, develops materials and leads the prep.
Identifies and capitalizes on emerging trends in the marketplace by participating in community and industry events as an Aetna representative.
Builds and maintains productive relationships with plan sponsors and brokers/consultants for their respective book of business.
Supports large case implementations for new business that is being added to the respective book of business and this role will be responsible for retaining over the long term.
Collaborates within and across the Medicare business and enterprise teams, including sharing relevant industry and competitive data within and across business units and segments to support the development of new product initiatives.
Mentors and supports peers, and sales team.

Background Experience:
  • 7-9 years industry experience with complex national sales and/or client management (large group clients with greater than 50k member lives).
  • Medicare Advantage product knowledge and experience is preferred.
  • Deep experience in project management with respect to client support/initiatives.
  • Experience collaborating across matrixed organization with sales, product, underwriting, operations, and compliance.
  • Licensure as required.
  • College degree or equivalent experience.

Required Skills:
General Business - Demonstrating Business and Industry Acumen, General Business - Ensuring Project Discipline, General Business - Managing Sales Relationships

Desired Skills:
General Business - Communicating for Impact, Leadership - Anticipating and Innovating, Leadership - Developing and Executing Strategy, Service - Creating a Differentiated Service Experience

Functional Skills:
Sales & Service - Account Management, Sales & Service - Complex negotiations, Sales & Service - Distribution channel management, Sales & Service - Fully insured products

Potential Telework Position:

Percent of Travel Required:
25 - 50%

EEO Statement:
Aetna is an Equal Opportunity, Affirmative Action Employer

Benefit Eligibility:
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information:
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


Click To Review Our Benefits (PDF)


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