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A new day in healthcare. Together, CVS Health and Aetna help people on their path to better health.

Case Management Coordinator

Primary Location: Downers Grove, Illinois
Additional Locations: IL-Downers Grove
This is a telework role with 75-100% of travel around Cook County.
Weekly travel to the Downer's Grove office for meetings is required


This field-based position utilizes critical thinking and judgment to collaborate and inform the case management process in order to assist in facilitating appropriate healthcare outcomes for members. The position provides care coordination, support and education for members transitioning from skilled nursing care into the community through the use of care management tools and resources.

Fundamental components include but are not limited to:
-Outreach: Field-based position that provides in-person education and information to nursing facility residents and staff in Northern area of Cook County
-Member Evaluation: Conduct comprehensive evaluation of referred members needs/eligibility for transition to the community
-Care Plan Development: Identifies high risk factors and service needs for members
-Document Gathering: Assists in securing vital documents needed for transition
-Interdisciplinary Collaboration, Monitoring, Evaluation and Documentation of Care
-Using holistic approach consults with collateral contacts, supervisors, and/or other health programs to overcome barriers to meeting goals and objectives; identifies and escalates quality of care issues through established channels

Bachelor's Degree is required
2 or more years experience in behavioral health or social services required
Managed Care experience preferred
Case management and discharge planning experience preferred

The minimum level of education desired for candidates in this position is a Bachelor's degree

Field Based Promotes independent living through transition from skilled nursing facility to community

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Click To Review Our Benefits (PDF)


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